Summary
Overview
Work History
Education
Skills
Disclaimer
Timeline
Generic

Rutvik Patel

London

Summary

Dedicated student with an MSc in International Business Management from London Metropolitan University, seeking a management and supervision role. Committed to continuous learning and acquiring new management skills to contribute to organizational goals. Swiftly identifies and rectifies knowledge gaps, consistently providing value to employers and teams. Motivated Sales Assistant dedicated to delivering excellent customer service. Organized, detail-oriented, and empathetic to customer needs, excelling at helping customers find products and services that meet their requirements.

Overview

3
3
years of professional experience

Work History

Sales Assistant

Savers Health & Beauty
05.2023 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Implemented loss prevention strategies by monitoring suspicious activity closely throughout the day-to-day operations of the store.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Offered exceptional after-sales support by following up with clients on purchases or addressing any concerns promptly.

Supervisor

PENGUIN POLY FOAM PVT LTD
04.2021 - 06.2023
  • Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery
  • Motivated team through providing hands-on practical support to all members of staff on duty
  • Guided and coached staff to achieve individual growth and sales production targets
  • Maintained spotless and tidy working areas to create risk-free and productive environments
  • Offered instruction, coaching and motivation for enhanced team morale
  • Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently
  • Maintained clean, organized working areas to create positive, productive environments with minimal risk
  • Observed packing operations to verify conformance to specifications.
  • Increased team productivity through effective staff planning, coordination and task delegation
  • Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to
  • Identified operational problems and proposed solutions to management, improving service efficiency
  • Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Education

Gujarat secondary Education Board

MSc International Business Management Administration and Management -

London Metropolitan University
London, ENG
07.2024

Bachelor of Business Administration - General Studies

Sardar Patel University
Anand, Gujarat
06.2021

Gujarat Higher Secondary Education Board -

India
T.V Patel School Of Commerce And Arts
03.2018

Skills

  • Team supervision
  • Employee management
  • Operations management
  • Business administration
  • Contract management
  • Motivational communication
  • Project budgeting
  • Business planning
  • Inventory oversight
  • Inspiring leadership
  • Staff Management
  • Process Improvement
  • Strategic Planning
  • Department Organization
  • Project Management
  • Staff Discipline
  • Employee Motivation
  • Business Administration
  • Training and Mentoring
  • Process Monitoring and Improvement
  • Organizational Skills
  • Team Leadership
  • Safety and Cleanliness Standards
  • Reliable and Responsible
  • Goal-Oriented
  • Waste Reduction
  • Industrial Hygiene
  • Inventory Oversight
  • Cash Handling
  • Stock management
  • Sales expertise
  • Cash Register Operation
  • Customer Needs Assessment
  • Product Merchandising
  • Display building
  • Fitting room maintenance
  • Customer Service
  • Friendly and Helpful
  • Team Cooperation
  • Adaptable and Flexible
  • Honest and Dependable
  • Customer Assistance
  • Positive Customer Engagement
  • Creative Thinking
  • Decision-Making
  • Flexible Hours
  • Multitasking
  • Staff Support
  • Sales and Promotions
  • Teamwork and Collaboration
  • Time Management
  • Adaptability and Flexibility
  • Loss Prevention
  • Item Ticketing and Pricing

Disclaimer

I hereby declare that the above-mentioned facts are true to the best of my knowledge and belief.

Timeline

Sales Assistant

Savers Health & Beauty
05.2023 - Current

Supervisor

PENGUIN POLY FOAM PVT LTD
04.2021 - 06.2023

Gujarat secondary Education Board

MSc International Business Management Administration and Management -

London Metropolitan University

Bachelor of Business Administration - General Studies

Sardar Patel University

Gujarat Higher Secondary Education Board -

India

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