Ruthe Cabral
Greenwich ,London
Overview
7
7
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Office Administrator
Exorno Cleaning
Charlton , London
10.2022 - Current
- Assisted with coordination and hosting of company events.
- Trained new employees on administrative procedures, company policies and performance standards.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Produced high-quality communications for internal and external use.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Interacted with customers by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Recruitment
- Translator
Nursery Assistant
Rainbow Angels
Whitechapel , London
04.2022 - 10.2022
- Worked with babies , toddlers and pre schoolers students to provide both individual and group tutoring on core subjects.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Developed lessons and activities to promote children's physical and emotional development.
- Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Planned and managed learning-focused, imaginative and play-oriented activities for children.
- Cared for children aged 3 month to 5 years in nurturing and age-appropriate way.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
Gym Receptionist
Magic Form
Alvalade , Lisbon
05.2021 - 04.2022
- Monitored check-ins to identify delinquent accounts and collect payments.
- Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
- Checked members into gym by scanning badges.
- Referred unresolved customer issues to management for further investigation.
- Directed guests and appointments to fitness consultants to increase membership enrollments.
- Updated social media accounts with new posts to engage current and prospective members.
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Routed incoming mail and messages to relevant personnel without delay.
- Confirmed appointments, communicated with clients and updated client records.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Au Pair
Nicole Mitchell
Potsdam , Brandeburg
03.2019 - 01.2020
- Created and implemented diverse educational strategies to boost development.
- Shopped for supplies, food and clothes for children and family members.
- Taught children to organize toys, wash hands and share by leading by example.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Assisted with housework such as laundry and cooking.
- Kept notes of behavior issues, food served and medications administered to children.
- Kept children's areas neat and clean.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Met with parents about daily activities, positive developments and issues.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Assisted with light housekeeping duties as well as running errands.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Encouraged children to be understanding and patient with others.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Provided developmentally appropriate activities for children.
- Identified warning signs of emotional and developmental problems in children.
- Monitored children's play activities to verify safety.
- Engaged with children on individual basis to build positive relationships.
- Promoted language development skills through reading and storytelling.
Cook-part Time
Go Natural
Benfica , Lisbon
01.2017 - 02.2019
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Ordered and received products and supplies to stock kitchen areas.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Waiteress - Part Time
Pastelaria Estrela De Queluz
Queluz , Lisbon
12.2016 - 02.2019
- Maintained energy and enthusiasm in fast-paced environment.
- Received and processed stock into inventory management system.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Maintained excellent attendance record, consistently arriving to work on time.
- Resolved problems, improved operations and provided exceptional service.
Education
12 - Tourism Marketing
Escola Secundária Ferreira Dias
Lisbon 09.2011 - 06.2016
Skills
Office administration
Scheduling
Office management
Mail handling
Administrative support
Cleaning tasks
Safety standards and protocols
Critical Thinking
First Aid/CPR
Child development
Emotional development
Safety awareness
Cleaning requirements
Activity Planning
Early Childhood Education
Written Communication
Customer and client relations
Verbal and written communication
Timeline
Office Administrator
Exorno Cleaning
10.2022 - Current
Nursery Assistant
Rainbow Angels
04.2022 - 10.2022
Gym Receptionist
Magic Form
05.2021 - 04.2022
Au Pair
Nicole Mitchell
03.2019 - 01.2020
Cook-part Time
Go Natural
01.2017 - 02.2019
Waiteress - Part Time
Pastelaria Estrela De Queluz
12.2016 - 02.2019
12 - Tourism Marketing
Escola Secundária Ferreira Dias
09.2011 - 06.2016