Ruth Abigail Bernard

Responsible for representing the Health Board and promoting effective multi-agency partnerships working across the region around the equality, diversity, and inclusion agenda.

Development and support of strategic plans and service developments for a range of population groups to facilitate improved outcomes for staff, service users, carers, and the wider population. Support the planning and organisation of complex strategic plans in line with the directorate’s portfolio inclusive of annual reports/delivery plans. Considered problems analytically, leveraging different skills, resources, and techniques to develop solutions.

Provide appropriate support to others to improve their knowledge and understanding and share my own knowledge, skills, and experience with others to improve skills. This includes the development and delivery of regular delivery of awareness-raising training sessions. I use my own initiative, apply a high degree of confidentiality, possess mature judgment, and promote the values of partnership working.

The Equality, Diversity and Inclusion portfolio is varied and challenging, responding to corporate and partnership plans, therefore the ability to be flexible and respond to changing circumstances and projects is an essential part of my job role.

Support the development of policies and protocols for strategic partnership work across the health board including project plans and formal reports by Preparing documents, reports, and materials using a range of Microsoft Office applications. Data input and analysis using databases, and spreadsheets.

Establish and maintain systems for the evaluation of progress against outcomes set out in the Strategic Equality Plan /Partnerships annual plans Undertake related research and feedback as required to support project activities including analysis of performance information to meet business targets. The planning and organisation of complex strategic plans in line with the directorate’s portfolio inclusive of annual reports/delivery plans, using a range of Microsoft Office applications.

Developed and maintained surveys to gain information that helps the department to focus on areas that are needed and maintain the department's media pages and have just designed and launched our new SharePoint pages.

• Considered problems analytically, leveraging different skills, resources, and techniques to develop solutions.

Involved with the development and set up of the FGM Clinic and then its day-to-day Coordinator, which I won an award in 2019 from Wales Maternity & Midwifery.

Practise lead for dealing with and producing prescriptions.

led project manager in sorting patient records, organizing the filing system, and organizing and redirecting patients to the appropriate GP (General Practice) practice.

Dealt with patience face to face and over the phone, whilst doing staff rotas and generating clinic sessions.

Trained and developed new members of staff on the various systems that are used.

Involved with developing and delivering stand operation policy within the department, whilst Communicating with external departments to facilitate critical patient admissions.

Supported physicians and consultants with tests and procedures and handling confidential paperwork and dealing with it appropriately and filling it.

Inputting and exporting patience into the practice.

Computer literate using vision, PMS, Paris, WCCG.

Built and maintained excellent rapport with patients and loved ones.