Ruth Waite
Gloucester,Gloucestershire
Summary
During my time with in the NHS i am a experienced booking officer with strong computer, telephone, and interpersonal skills. Background as a radiology assistant enhances empathy and understanding in client interactions. Proven ability to manage bookings efficiently while maintaining high levels of customer satisfaction.
Overview
34
34
years of professional experience
18
18
years of post-secondary education
Work history
Radiology booking officer
Gloucestershire NHS Foundation Trust
Gloucester, Gloucestershire
09.2000 - Current
- Provided customer service to improve overall visitor experience.
- Experienced in management of hospital data systems
- Liaised closely with external agencies such as social services and housing departments, providing comprehensive support for individuals in need.
- Collaborated with colleagues for effective teamwork.
- Maintained high standards of personal conduct, contributing to a positive work environment.
Catering supervisor assistant
Esporta
Gloucester, Gloucestershire
09.1998 - 09.2000
- Maintained clean service areas, resulting in excellent health inspections report.
- Worked under pressure to meet strict deadlines for food preparation and presentation.
- Enhanced teamwork with proper delegation of tasks to catering staff.
- Prepared event plans to ensure smooth operations during service.
- Handled customer queries promptly, contributing to positive feedback from customers.
Catering staff member
Lindors Hotel
St Briavels, Gloucestershire
06.1991 - 06.1998
- Communicated effectively with all team members, promoting a harmonious work atmosphere.
- Ensured smooth operations by coordinating with other catering staff members.
- under took all aspects of hotel operations
- Participated in regular training sessions keeping abreast with industry trends and improving personal skillset.
- Demonstrated excellent team working skills whilst handling high-pressure situations during busy periods.
Education
NVQ Level 2 - Catering
Forest of Dean Collage
Gloucestershire 06.1991 - 09.1993
Certificate of Higher Education - Office Management
Gloucester Collage of Arts And Technology
Gloucester, Gloucestershire 02.2001 - 02.2002
GCSEs - Maths, English, Catering And Art
Why Dean Comprehensive
Chepstow, Monmouthshire 09.1986 - 06.2001
Skills
- Healthcare information systems
Hospital booking management
Patient records administration - Hospital data protection knowledge
Compliance and security proficiency - Knowledge of NHS structure
- Electronic health records management
Appointment scheduling
Test coordination
Patient transport arrangements
- Microsoft Office Suite
- Computer literacy
- Positive attitude
Affiliations
- I like to spend time with my family and friends, relaxing at home or time away in my caravan
Timeline
Certificate of Higher Education - Office Management
Gloucester Collage of Arts And Technology
02.2001 - 02.2002
Radiology booking officer
Gloucestershire NHS Foundation Trust
09.2000 - Current
Catering supervisor assistant
Esporta
09.1998 - 09.2000
Catering staff member
Lindors Hotel
06.1991 - 06.1998
NVQ Level 2 - Catering
Forest of Dean Collage
06.1991 - 09.1993
GCSEs - Maths, English, Catering And Art
Why Dean Comprehensive
09.1986 - 06.2001
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