Ruth Stephenson

Assisted in providing direct patient care within a clinical setting.

• Conducting regular checks on patients to monitor their condition and report any changes to registered nurses or doctors.
• Reducing patient anxiety by clearly and calmly explaining clinical processes and procedures.
• Building strong, trusting relationships with patients by providing continuous support and delivering best possible care.
• Maintaining clean and hygienic living environments, ensuring comfort and safety.
• Supporting patients with nutrition and hydration needs, ensuring they received appropriate meals and assisting with feeding when necessary.
• Monitoring patient behaviour closely to determine health changes, reporting concerns immediately.
• Documenting care provided and observations accurately in patient records, ensuring legal compliance and continuity of care.

• Ran a chocolate bouquet business across eBay and local connections for 3 years.
  Selected online stock sources by monitoring market price shifts and value.
  Built standard and bespoke bouquets, then packed and posted orders within 24 hours.

• Coordinated day services for adults with learning difficulties, complex needs, and challenging behaviour.
  Planned structured activity programmes covering art groups, interaction games, and music sessions.
  Managed personal care tasks, feeding support, and medication administration for safe outcomes.
  Partnered with physios and safeguarding teams to set consistent care standards.
  Maintained incident logs, risk assessments, and service records for clear accountability.
  Led key-working arrangements for 4 individuals by organising reviews and follow-up actions.