Summary
Overview
Work history
Education
Skills
Timeline
Generic

Ruth Richards

Wednesbury,Sandwell

Summary

Industrious and enthusiastic crèche manager proven to consistently meet productivity, business and customer service objectives.

Skilfully works with staff to enhance performance and improve processes. Diplomatic in resolving internal and customer issues to maximise results.


Overview

16
16
years of professional experience

Work history

Deputy crèche manager

Ikea
11.2017 - 03.2020

During my time as Deputy crèche manager I was responsible for a variety of different job roles these included;

Being familiar with the child protection guidelines as set by the local safeguarding board.

Ensuring all team members are following company policies and procedures at all times.

Assist the crèche manager with the day to day management of the staff.

Ensure that all health and safety policies are complied with at all times and if needed, to escalate any issues to the crèche manager.

Support the crèche manager in meeting occupancy objectives.

It would also be my role to support the manager with the effective induction of all staff members ensuring quality standards are always maintained.

There were also times in the absence of the crèche manager I would have to ensure any complaints are recorded correctly and then reported to the manager on their return.

Crèche assistant

Ikea
09.2009 - 10.2017

Throughout my time at IKEA I was responsible for a variety of tasks including organising play activities, talking to parents and communicating with other coordinators.

I always ensured an overall safety and well being of all the children and provided a stable, caring and stimulating environment for all of the children.

Everyday it would also be my responsibility to ensure all rooms are prepared and set out in readiness for the day and relevant checks done and logged both morning and evening.

I would always advise the crèche management of any matter requiring their attention and ensure all Ikea’s policies are adhered to.

I would undertake any training where necessary including First Aid at work.

Lunch Time Supervisor

Wood Green Junior School
07.2007 - 09.2008

This role included effectively supervising pupils in the dining hall, helping them with a variety of tasks and dealing with misbehaviour and reporting any problems.

I would also tender to pupils who are sick or injured and ensuring they receive appropriate medical attention and reporting serious accidents.

Being aware of responsibilities under child protection legalisation.

Lunch Time Supervisor

Albert Pritchard Infant School
02.2004 - 07.2007

This role included supervising children eating and playing in the lunch hour, encouraging the children to eat their food.

Ensuring they are behaving correctly and respecting all within the dining area.

Education

O level - English

Wood Green High School
Wednesbury
/1977 - /1982

CSE - Maths

wood Green high school
Wednesbury
/1977 - /1982

CSE - Physical education

wood Green high school
Wednesbury
/1977 - /1982

CSE - Home economics

wood Green high school
Wednesbury
/1977 - /1982

NVQ Level 1 - Playwork

Platinum training
Wednesbury
/2002 -

NVQ Level 2 - Playwork

platinum training
Wednesbury
/2002 -

NVQ Level 3 - Playwork

pact training
Wednesbury
/2012 -

Skills

    Good communication

    Punctual

    Assertive

    Have the ability to over see and complete tasks both on an individual basis and as part of a team

    Reliable

    Organised

    Great customer service skills


Timeline

Deputy crèche manager

Ikea
11.2017 - 03.2020

Crèche assistant

Ikea
09.2009 - 10.2017

Lunch Time Supervisor

Wood Green Junior School
07.2007 - 09.2008

Lunch Time Supervisor

Albert Pritchard Infant School
02.2004 - 07.2007

O level - English

Wood Green High School
/1977 - /1982

CSE - Maths

wood Green high school
/1977 - /1982

CSE - Physical education

wood Green high school
/1977 - /1982

CSE - Home economics

wood Green high school
/1977 - /1982

NVQ Level 1 - Playwork

Platinum training
/2002 -

NVQ Level 2 - Playwork

platinum training
/2002 -

NVQ Level 3 - Playwork

pact training
/2012 -
Ruth Richards