Ruth Pallister
Lowestoft,SFK
Summary
Experienced pastry professional with a strong knowledge of pastry production and batch preparation. Demonstrates meticulous attention to detail and recipe accuracy, ensuring food quality, safety, and waste minimisation. Proven ability to work efficiently in fast-paced settings while maintaining an organised and proactive approach to kitchen operations. Skilled in HACCP-regulated environments with familiarity in food safety and allergen procedures. A creative team player with excellent communication skills, contributing innovative ideas for new product development. Committed to resource efficiency, time management, patience, and perseverance in all culinary endeavours.
Overview
18
18
years of professional experience
Work history
Personal Assistant (Part-Time) & Pastry Production Support
Arrow Group Global Ltd
Lowestoft
01.2015 - 03.2025
- Preparing a variety of pastry items, including cakes, cookies, brownies, Bakewell tarts, and fruit curds
- Following recipes with precision to maintain consistency and minimise waste
- Assisting in batch production to meet daily preparation targets
- Using the brake machine for pastry work, ensuring high-quality results
- Filling in daily Standard Operating Procedures (SOPs) and maintaining records
- Keeping the kitchen, dry store, and communal areas clean, tidy, and well-organised
- Collaborating with the team and communicating effectively with leaders and managers
- Suggesting new ideas for product development and process improvement
- Ensuring compliance with HACCP standards and food safety regulations
Personal Assistant | Receptionist | Customer Sales
Havwoods International
UK
01.2011 - 01.2014
- Provided administrative support to a geographically remote sales manager
- Planned and optimised daily travel routes to maximise efficiency
- Managed CRM updates and maintained accurate client records
- Processed sales orders and coordinated showroom supplies
- Handled high-volume switchboard calls (200-300 per day), ensuring a professional and welcoming first point of contact
- Managed customer queries and complaints efficiently
- Assisted clients in selecting flooring options suited to their needs
- Processed sales transactions and followed up on leads
Purchasing Assistant / General Assistant
Castle Industrial Supplies
UK
01.2007 - 01.2011
- Managed stock rotation in two large warehouses
- Liaised with the sales team to place and track orders
- Provided front-desk support, greeting and assisting customers
- Assisted customers with in-store printing services and product selection
Education
GCSEs - Maths, English
Level 2 Food Safety and Hygiene Certification - undefined
Level 2 Food Safety and Allergen Training - undefined
Skills
- Strong knowledge of pastry production and batch preparation
- Meticulous attention to detail and recipe accuracy
- Passion for food quality, safety, and waste minimisation
- Team player with excellent communication skills
- Experience working in a HACCP-regulated environment
- Ability to work efficiently in a fast-paced setting
- Organised and proactive approach to kitchen operations
- Familiarity with food safety and allergen procedures
- Creative mindset with a willingness to contribute ideas for new product development
- Time management in kitchen
- Resource efficiency
- Patience and perseverance
Custom
- Passionate about pastry and baking, constantly experimenting with new recipes and techniques.
- Enjoys sewing and crafting, creating handmade items for family and friends.
- Actively involved in supporting my children's education and extracurricular activities.
Timeline
Personal Assistant (Part-Time) & Pastry Production Support
Arrow Group Global Ltd
01.2015 - 03.2025
Personal Assistant | Receptionist | Customer Sales
Havwoods International
01.2011 - 01.2014
Purchasing Assistant / General Assistant
Castle Industrial Supplies
01.2007 - 01.2011
Level 2 Food Safety and Hygiene Certification - undefined
Level 2 Food Safety and Allergen Training - undefined
GCSEs - Maths, English
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