Ruth Draper

• Facilitated successful audits through meticulous record-keeping and documentation.
• Fostered strong relationships with clients through excellent communication skills.
• Oversaw procurement of office supplies for smooth day-to-day operations.
• Ensured timely invoicing and payment collection from patients, maintaining financial stability of the practice.
• Developed and maintained practice insurance policies in liaison with insurers and professional advisers.

• Reduced waiting times by overhauling appointment booking procedures.
• Ensured timely invoicing and payment collection from patients, maintaining financial stability of the practice.
• Fostered strong relationships with patients through excellent communication skills.
• Developed comprehensive operational policies to ensure regulatory compliance.
• Developed and maintained practice insurance policies in liaison with insurers and professional advisers.

• Assisted in every aspect of setting up of new veterinary practice and growing the practice.
• Organise the day to day appointments
• Taking payments over the phone and reconcile banking
• Ensured timely invoicing and payment collection from patients, maintaining financial stability of the practice.
• Oversaw procurement of office supplies for smooth day-to-day operations.
• Managed staffing schedules, ensuring optimal coverage during peak times.
• Assist with veterinary procedures
• Assisting referral veterinary surgeons with surgical procedures
• Care & cleaning of equipment and arranging for regular servicing of equipment

Breaking in horses and preparation for sale

• Conducted thorough investigations on reported incidents, ensuring accountability.
• Improved case clearance rate with meticulous evidence gathering techniques.
• Compiled detailed investigation reports for case resolution.
• Prepared comprehensive records of findings, aiding in swift case resolution.
• Maintained records for large number of investigations in line with reporting practices.
• Coordinated varied caseloads with American team and progressed cases within agreed deadlines and parameters.

Ran all aspects of the yard at a large equine hospital.

I assisted in theatre regularly, preparing theatre and assisting with monitor of the horses recovery.