Ruth Danso

• Delivered 100% compliance in safeguarding procedures and documentation, ensuring a secure learning environment.
• Improved parental engagement by 15% through consistent and professional communication.
• Maintained a 95%+ student attendance rate via close collaboration with school administration.
• Boosted classroom participation by 40% through engaging and inclusive lesson planning.
• Enhanced data reporting accuracy to 98%, reducing follow-up work for senior staff.

• Supported student learning, resulting in a 20% improvement in average assessment scores.
• Resolved 95%+ of student queries independently, reducing escalation to academic staff and improving support efficiency.
• Facilitated peer learning sessions, increasing student collaboration and confidence.

• Reduced guest check-in and billing processing times by 25%, improving operational flow.
• Ensured GDPR-compliant handling of guest data and supported audit readiness.
• Contributed to a 30% increase in guest satisfaction by offering multilingual support in five languages.
• Increased revenue by earning commission through booking over 40 guests onto excursions, leveraging sales techniques.

• Delivered 100+ high-volume orders per shift during peak service times while maintaining service quality.
• Recognised by management for consistently exceeding speed and accuracy targets by 15%.
• Contributed to a 25% uptick in customer satisfaction scores through efficient team coordination and positive guest interaction.

• Increased pupil language engagement by 40% through interactive French and Spanish sessions tailored to KS2

learners.

• Achieved 90%+ positive feedback from pupils and staff on learning confidence and enjoyment.

• Contributed to the creation of the school’s first structured MFL curriculum, later adopted for ongoing use.

• Processed 200+ customer transactions per event shift with 98% accuracy on point-of-sale systems.
• Played a key role in a hospitality team achieving a 90%+ satisfaction rating during major stadium events.
• Trained three new staff members on customer service standards and operational procedures.