Ruth Bishop
Summary
Accomplished professional with expertise in team management, coaching, and digital medication (dMAR). Demonstrates strong leadership in dementia care and digital care planning, ensuring quality assurance and safeguarding standards are met. Proficient in data analysis and research, driving improvements in healthcare delivery. Committed to advancing innovative care solutions while fostering a collaborative work environment.
Overview
13
13
years of professional experience
Work history
Regional support manager
Anchor
Birmingham, Central Region
2026.01 - Current
- Delivered hands-on support to operational colleagues, facilitating compliance with care practice regulations and legislation through structured engagement at local, regional, and national levels.
- Empower management teams of care homes to lead and inspire staff effectively.
- Promoted open communication within the team, fostering greater cooperation and collaboration.
- Implement strategies resolving staff issues and promoting inclusive workplace culture.
Care Quality Advisor
Anchor
2022.01 - 2026.06
- Supporting operational colleagues, including Care Home and Extra Care, to ensure services are compliant with regulation and legislation in relation to care practice through hands on support provided in the service at a local, regional and, when required, national level.
- Delivering coaching & guidance for operational colleagues in best care practice, care planning documentation (both digital/paper records) and dementia care.
- Provide leadership in care practice by developing and updating policies, fostering clear communication across the organisation, and partnering with the learning and development team to ensure training remains current, effective, and aligned with organisational needs.
- Project partnership in key areas including Team Leader development and recruitment.
Service Improvement Advisor
Anchor
2020.09 - 2022.09
- Deliver high-quality, multi-skilled support and guidance to operational colleagues and teams.
- Align practice with key aspirational frameworks: Wellness, Environment & Culture, Food & Nutrition, and Care Practice.
- Apply a range of tools and evaluation methods, including Dementia Care Mapping, QUIS, qualitative reviews, and structured observations, to drive continuous improvement and best practice.
- Coach, motivate and support home managers and deputy managers including driving the cultural change amongst care colleagues.
Safeguarding and Quality Officer/Quality and Learning Officer
Alzheimer's Society
2019.09 - 2020.09
- Design, deliver, and review learning and development pathways for employees and volunteers.
- Implement quality frameworks through occupational reviews, providing constructive feedback to managers and staff to ensure compliance, continuous improvement, and alignment with national trends.
- Lead project management initiatives, including regional quarterly compliance and quality assurance for interim service delivery.
- Build & maintain strong communication and engagement channels internal and external stakeholders and customers.
- Support safeguarding processes by guiding colleagues in safe completion of alerts, serving as a trusted source of advice on safeguarding, quality, and learning.
Locality Manager
Bluebird Care
2018.04 - 2019.10
- Manage domiciliary care and companionship inquiries, acting as Dementia Specialist Manager to support individuals with dementia and other mental health needs.
- Conduct assessments and develop tailored care plans in collaboration with families and health professionals, with regular reviews to ensure effectiveness.
- Lead safeguarding processes for individuals with and without mental capacity.
Dementia Support Manager
Alzheimer's Society
2013.04 - 2018.04
- Lead and manage a team staff and volunteers, delivering support to individuals affected by dementia both pre and post diagnosis.
- Ensure service quality and compliance with legal frameworks, policies, and improvement standards, while overseeing budget management.
- Utilise Salesforce daily to record services, develop support plans, conduct assessments and reviews, and audit team records for quality assurance.
Education
NQP Dementia Care Mapping -
University of Bradford
Health and Social Care - Level 5
Lifetime Training Group
Adult continuing education - Preparing to work in the lifelong sector
Achievement Training
PlymouthHealth and Social Care - Higher National Certificate
Cornwall College
Skills
- Team Management
- Coaching
- Digital Medication (dMAR)
- Research
- Quality Assurance
- Dementia Care
- Leadership
- Digital Care Planning
- Safeguarding
- Data Analysis
References
Available upon Request
Accomplishments
- Great British Care Awards South West Regional 2025 Winner & National Highly Commended 2026 - Workforce Development Award
- Veterans Memory Cafes 2014 - Launched the 2nd National Memory Cafe for Veterans
Timeline
Regional support manager
Anchor
2026.01 - Current
Care Quality Advisor
Anchor
2022.01 - 2026.06
Service Improvement Advisor
Anchor
2020.09 - 2022.09
Safeguarding and Quality Officer/Quality and Learning Officer
Alzheimer's Society
2019.09 - 2020.09
Locality Manager
Bluebird Care
2018.04 - 2019.10
Dementia Support Manager
Alzheimer's Society
2013.04 - 2018.04
Health and Social Care - Level 5
Lifetime Training Group
Adult continuing education - Preparing to work in the lifelong sector
Achievement Training
Health and Social Care - Higher National Certificate
Cornwall College
NQP Dementia Care Mapping -
University of Bradford