RUTH BAILEY

Self-employed Nutritionist and Health Coach

• Website creation using Wordpress Full Site Editing
• Managing client base via 1:1 Consultation
• Overseeing business marketing and advertising
• Administrative oversight of Practice Management System
• Social Media management via Facebook and Instagram
• Managing clients' programmes of support over 12 week periods
• Managing finances and bookkeeping, taking payments via Stripe.
• Supporting people to implement sustainable lifestyle and nutrition changes leading to meaningful improvements in health.

• Promoted services and expanded mentor network by attending and participating in industry events.
• Coordinated design and print of event promotional materials for Start-up Week
• Frequent organisation of daytime, evening, weekend and week long events - Hack Challenges, Start-up Challenges, Start-up Week creating the full programme.
• Fostered relationships with fellow universities, external stakeholders and mentors and talk providers
• Launched and managed Facebook campaign to promote Start-up events for student community
• Managed the Graduate Entrepreneurship Scheme holding 1:1 consultations with applicants providing information, advice and support.

• Minuting Secretary - Responsible for quality, accurate meeting minutes for 6 high-level faculty committee meetings
• Personal Assistant and secretary to the Faculty Manager of Engineering
• Coordinated travel arrangements and itineraries for management excursions overseas
• Supervision of two Faculty Administrators - Responsible for training and first point of contact for concerns or support.
• Responsible for smooth running of day-today operations within the faculty - Keeping facilities running and ordering sufficient stocks of paper, ink supples, stationary etc.
• First point of contact for assistance and support for all professional and academic staff within the faculty.
• Organised and coordinated all meetings and conference calls
• Maintained databases and filing systems to boost team efficiency.
• Welcomed arriving visitors and directed them to appropriate meeting rooms.
• Organised catering for meetings fulfilling dietary needs.
• Responsible for managing Faculty Emails and replying in good efficient time

• Answering email and telephone enquiries from direct customers and practitioners
• Stock count and ordering new stock
• Managing backorders and making sure they are dispatched efficiently when product comes back in stock
• Providing cheerful, professional customer service, offering a can-do attitude to all requests.
• Resolving customer complaints efficiently and escalated issues when necessary for timely resolution