Summary
Overview
Work history
Education
Skills
PROFESSIONAL REFERENCE
Previous other jobs before the Police are as follows
Timeline
Generic
Ruth Ann Seal

Ruth Ann Seal

Police enquires officer
Peasmarsh,East Sussex

Summary

Diligent and proactive individual with strong foundation in problem-solving and communication. Demonstrates excellent organisational and interpersonal skills, along with ability to adapt quickly to new environments. Ready to make meaningful impact in a Facilities role.

Overview

29
29
years of professional experience
5
5
years of post-secondary education

Work history

Police Enquires Officer

Hastings Police Station
Hastings
01.2022 - 06.2026
  • At present I work in Hastings Front Officer as a Police Enquires Officer dealing with members of the public whom have very varied needs and concerns.
  • I am proficient with most of Sussex Police systems, and I am highly motivated and practically skilled professional.
  • Operating within police environment requires a high level of integrity, strict adherence to Health and Safety protocols, and exceptional communication skills when liaising with colleagues and contractors.
  • I possess a full UK driving licence and am comfortable undertaking duties across multiple sites on Sussex estate.
  • I am also fully prepared to undertake further safety and facilities-specific training to enhance my skill set and ensure complete compliance with workplace legislation.
  • I am passionate about public service and am drawn to Sussex Police because of the force's commitment to supporting its people and fostering an inclusive, diverse workplace.
  • I am eager to bring my practical skills, strong work ethic, and proactive problem-solving abilities to Estates and Facilities team.
  • Assisted during special events and large-scale operations ensuring smooth running of activities.
  • Collaborated with colleagues for effective teamwork.
  • Facilitated smooth communications between departments for better coordination.
  • Worked diligently under pressure whilst preserving high-quality output.
  • Conducted risk assessments to ensure public safety.
  • Maintained high standards of personal conduct, contributing to a positive work environment.
  • Executed assigned duties responsibly thus meeting departmental expectations consistently.
  • Liaised closely with external agencies such as social services and housing departments, providing comprehensive support for individuals in need.
  • Improved team efficiency with regular training sessions.
  • Performed thorough investigations into reported incidents, leading to accurate record-keeping.
  • Upheld laws and regulations within my jurisdiction, ensuring compliance from all parties involved.
  • Wrote detailed reports, aiding in case documentation.
  • Actively participated in community engagement initiatives fostering good relations between the force and local residents.
  • Managed conflict resolution for maintaining peace in the facility.
  • Handled sensitive information with discretion and professionalism.
  • Ensured safety by routinely patrolling and conducting security checks.
  • Provided customer service to improve overall visitor experience.
  • Increased operational efficiency by streamlining administrative processes.
  • Responded promptly and effectively to emergencies using established protocols.
  • Maintained meticulous records to detail chain of evidence and reported crimes.
  • Maintained impeccable uniform and equipment, representing department professionally in all interactions.
  • Kept abreast of new law enforcement techniques and methodology, maintaining strong knowledge of emerging industry advancements.
  • Adhered to all ethical and legal requirements when conducting searches and detaining individuals.
  • Maintained order and security at public events, defusing tense situations proactively.
  • Resolved conflicts and disputes, verifying safety of all participants and proceeding with arrests when needed.
  • Liaised with community members to perform outreach and educate on crime prevention.
  • Leveraged training and expertise to enforce laws and regulations throughout assigned patrol shifts.
  • Monitored use of excessive force to prevent escalated events and restore safety,
  • Conducted searches, investigating reported persons and premises for illegal activity.
  • Safeguarded community members and public spaces with diligent patrols.
  • Monitored CCTV footage and reported suspicious activity to be addressed by patrol officers.
  • Investigated criminal activity to gather information and compile case data.
  • Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
  • Kept sensitive intelligence safe and secure from unauthorised access.
  • Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.

Keyworker

Clarion Housing Group
Bexhill on Sea
01.2021 - 01.2022
  • Managed large Domestic Abuse Refuge, ensuring maintenance and safety of 18 bedrooms, 23 bathrooms, large kitchen, and multiple lounge areas, creating a safe and welcoming environment for clients.
  • Conducted weekly fire door checks, fire alarm checks, water checks, and bathroom checks to ensure safety compliance.
  • I documented everything that was required for the onsite safety checks.
  • Supported clients fleeing Domestic Violence, addressing emotional, physical, and psychological needs through a Multi-Agency approach involving Social Services, Police, and Housing.
  • This involves a Multi-Agency approach with Social Services, Police, Housing, Councillors and many more.
  • Documented all interactions with the client in the form of a Support Plan and case note documentation.
  • Organised and prioritised varied workload, adapting quickly to urgent building and safety issues to maintain refuge standards.
  • I am accustomed to working independently under remote line management, but equally value being part of a broader team.

Police Community Support Officer

sussex police
hastings, east sussex
01.2008 - 01.2021
  • Assisted in planning and executing community-led projects, fostering local engagement and collaboration.
  • Coordinated community projects, ensuring thorough planning and successful delivery for positive outcomes.
  • Engaged in various police operations, assisting with tactical execution and observation.
  • The role involved ensuring that the necessary care for victims and witnesses is provided in an ethical and empathic manner, and in accordance with legislation, policies and procedures.
  • Provided emergency first aid and lifesaving support in critical situations, contributing to ongoing investigations.
  • Testified in court as a professional witness, providing credible evidence.
  • Collaborated with team members, fostering effective communication and teamwork to achieve goals.
  • To communicate effectively verbally and in writing using listening techniques to understand the problem and through problem solving come up with a solution.
  • Adhered to health and safety legislation to ensure a safe working environment.
  • Managed workload efficiently under pressure, ensuring timely completion of tasks and projects.

Phlebotomist

Conquest Hospital NHS
01.2007 - 01.2008

Key Responsibilities
Blood and Specimen Collection: Perform venepuncture, skin puncture, and sometimes arterial blood collection to obtain samples for medical testing, transfusions, research, or donations
Patient Preparation and Care: Greet and identify patients, explain procedures, assess physical condition, and help patients feel calm and comfortable during collection
Sample Handling and Documentation: Accurately label specimens, maintain proper chain-of-custody, and ensure timely delivery to laboratories. Perform data entry and maintain patient records according to HIPAA and organizational policies

Safety and Compliance: Follow infection control, safety protocols, and standard operating procedures. Use personal protective equipment and adhere to regulatory guidelines
Customer Service: Address patient inquiries, assist with billing, and provide professional support during encounters

Skills and Qualifications
Technical Skills: Proficiency in venepuncture, capillary techniques, and specimen handling.
Attention to Detail: Ensuring accurate labelling, documentation, and sample integrity.
Interpersonal Skills: Ability to comfort patients, communicate clearly, and work in a team environment.


.

Nursing Auxiliary NHS

Conquest Hospital A&E Bank
01.2004 - 01.2007

Patient Mobility and Assistance: Nursing auxiliaries help patients move safely within healthcare settings, including transferring from beds to chairs, assisting with walking, and escorting patients to other departments for tests or treatments
Personal Hygiene and Care: They support patients with bathing, showering, dressing, grooming, and toileting, ensuring cleanliness and comfort while maintaining dignity
Bed and Ward Management: Duties include making occupied and unoccupied beds, changing bedding, tidying wards, and maintaining a clean and safe environment
Nutrition and Feeding: Nursing auxiliaries serve meals, assist patients who cannot feed themselves, prepare snacks and beverages, and may follow dietary plans provided by healthcare staff Clinical Support: They assist nurses with basic clinical tasks such as weighing patients, recording vital signs, maintaining fluid balance charts, and helping with pressure area care or incontinence management
Equipment and Room Preparation: They clean and tidy clinical rooms, prepare nursing equipment, and ensure sanitary utensils are disinfected according to hospital policies
Administrative and Communication Duties: Nursing auxiliaries help with patient admissions and discharges, maintain routine records, and communicate effectively with patients, families, and healthcare teams

Care Assistant

Nazareth House
01.2001 - 01.2004

Patient Mobility and Assistance: Nursing auxiliaries help patients move safely within healthcare settings, including transferring from beds to chairs, assisting with walking, and escorting patients to other departments for tests or treatments
Personal Hygiene and Care: They support patients with bathing, showering, dressing, grooming, and toileting, ensuring cleanliness and comfort while maintaining dignity
.Bed and Ward Management: Duties include making occupied and unoccupied beds, changing bedding, tidying wards, and maintaining a clean and safe environment
Nutrition and Feeding: Nursing auxiliaries serve meals, assist patients who cannot feed themselves, prepare snacks and beverages, and may follow dietary plans provided by healthcare staff Clinical Support: They assist nurses with basic clinical tasks such as weighing patients, recording vital signs, maintaining fluid balance charts, and helping with pressure area care or incontinence management

Equipment and Room Preparation: They clean and tidy clinical rooms, prepare nursing equipment, and ensure sanitary utensils are disinfected according to hospital policies
Administrative and Communication Duties: Nursing auxiliaries help with patient admissions and discharges, maintain routine records, and communicate effectively with patients, families, and healthcare teams

Care Assistant

Arden House
01.1997 - 01.2001


A care assistant provides personal and practical support to clients, helping with daily living activities, maintaining safety, and promoting independence while following individual care plans.
Key Responsibilities
Personal Care: Assist clients with washing, dressing, bathing, toileting, feeding, shaving, mouth care, and mobility support, including the use of hoists or other aids when trained
Daily Living Support: Help with meal preparation, medication reminders, light housekeeping, laundry, and maintaining a safe and comfortable home environment
Social and Emotional Support: Encourage engagement in social, recreational, and physical activities, supporting clients to remain active and independent. Build and maintain relationships with clients and their families, respecting privacy, dignity, and individual preferences
Documentation and Communication: Maintain accurate records of care provided, including daily logs, care plan updates, and any changes in client condition. Communicate effectively with colleagues, healthcare professionals, and family members to ensure continuity of care
Safeguarding and Professional Conduct: Follow safeguarding policies to protect clients from harm, abuse, or neglect. Work with empathy, honesty, and integrity, adhering to company policies, including whistleblowing procedures

Education

GCSE - English Literature, Math, English language, Physics, Food and Nutrition, Religious Studies, Geography, PE

Helenswood
Hastings, East Sussex
09.1982 - 06.1987

Skills

  • Crisis management
  • Investigation techniques
  • Confidentiality awareness
  • Punctuality
  • Mature and Responsible
  • Trustworthy
  • Self-Motivated
  • Confident
  • Works well as a team member
  • Approachable
  • Empathetic objectivity

PROFESSIONAL REFERENCE

  • Sarah, O’Hara, Hastings Front Office, Bohemia Road, Hastings, TN331JJ
  • Claire, Middleton, Miss, 19 Helmsman Rise, Hastings, TN388BQ, Flat 3

Previous other jobs before the Police are as follows

  • Phlebotomist 2007-2008
  • Conquest Hospital NHS
  • Nursing Auxiliary NHS 2004-2007
  • Conquest Hospital A&E Bank
  • Care Assistant 2001-2004
  • Nazareth House
  • Care Assistant 1997-2001
  • Arden House

Timeline

Police Enquires Officer

Hastings Police Station
01.2022 - 06.2026

Keyworker

Clarion Housing Group
01.2021 - 01.2022

Police Community Support Officer

sussex police
01.2008 - 01.2021

Phlebotomist

Conquest Hospital NHS
01.2007 - 01.2008

Nursing Auxiliary NHS

Conquest Hospital A&E Bank
01.2004 - 01.2007

Care Assistant

Nazareth House
01.2001 - 01.2004

Care Assistant

Arden House
01.1997 - 01.2001

GCSE - English Literature, Math, English language, Physics, Food and Nutrition, Religious Studies, Geography, PE

Helenswood
09.1982 - 06.1987
Ruth Ann SealPolice enquires officer