Databases
Rute Jekabsone
operations supervisor
Rugby,Warwickshire
Summary
Qualified Operations Supervisor with 2+ years of experience improving operations and assessing staff performance. Goal-oriented professional recognized by peers for my effective critical thinking and leadership skills. Looking to apply my experience with Warehouse Operations and Performance Monitoring and Evaluation at your facility.
Overview
11
11
years of professional experience
Work History
Security Consultant
Verisure
Northampton, NTH
11.2021 - 08.2023
- Applied improvements to block attackers efforts to bypass safeguards.
- Developed reasonable and cost-effective recommendations for security improvement.
- Identified possible threats and determined best security measures.
- Performed sales visits to take strategic action on new business leads.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Reviewed and improved sales performance to routinely meet or exceed targets.
- Maintained contact with customers throughout sales and pre-delivery process.
- Processed invoices and payment runs with complete accuracy.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Outbound Operations Supervisor
Wayfair
Lutterworth
11.2020 - 11.2021
- Coached team members through new or difficult workflows.
- Monitored health and safety measures for guaranteed compliance.
- Promoted professionalism among staff to develop productive relationships.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Reported on team performance to higher leadership, proactively offering action for areas of improvement.
- Resolved employee relations issues and navigated disciplinary proceedings.
- Led performance reviews and tailored employee feedback to facilitate professional development.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Supported new hires through onboarding process for speedy and successful training.
- Drafted procedural statements and guidelines for company-wide use.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
- Worked with WMS and other systems on daily basis.
Team Leader
Wayfair
Lutterworth, United Kingdom
06.2019 - 11.2020
- Identified team goals and evaluated team progress
- Communicated in a clear and positive way
- Created my own project - handover template for shipping and picking department
- Adjusted and maintained ownership of the team
- Motivated my team to reach the goals
- Contacted carriers by phone or email if there was any issues with collections
- Treated my team and colleagues with respect, gaining respect in return
- Dealt with accidents by following right procedures
- Attended meetings with managers and supervisors while my supervisor was absent
- Worked closely with VAS team and learned basics about machinery
- Learned picking department
- Always reported to my supervisor about any issues that needs to resolved.
Warehouse operative/trainer
Tesco
Daventry
07.2015 - 05.2019
- Trained staff on material handling processes
- Coach, counsel, and inspire employees to not only meet but exceed required production goals
- Provided training for individual or group seatings to new hire
- Observed employees to determine the effectiveness of training programs and ensure that any additional training requirements are fulfilled
- Complied with all safety policies, practices, and procedures
- Reported all unsafe activities to supervisor and Safety Manager
- Operated a forklift truck to move and rearrange stock and ensure that products are stored safely and labelled correctly and safely
- Picked orders using a hand-held scanner from the storage space and brought them for packing, or to the loading bay for transportation
- Worked with a team, supported other colleagues when necessary
- Kept the work areas clean and tidy
- Received and counted stock items, and record data manually or using a computer.
Manager
SIA Cook Door
Riga
06.2012 - 06.2015
- Formulate, direct and coordinate marketing activities and policies to promote products and services
- Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors
- Direct the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities
- Develop pricing strategies, balancing firm objectives and customer satisfaction
- Consult with product development personnel on product specifications such as design, colour, or packaging
- Select products or accessories to be displayed at trade or special production shows
- Making work schedules for employees
- Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
- Increased income for 50%.
Education
GCSEs/A levels -
Riga State 3rd Gymnasium
Riga06.2014
Skills
- Critical Thinking
- Team building
- Communication
- Teamwork
- Problem-Solving
- Creativity
- Emotional Intelligence
- Attention to detail
- Responsibility
- Administrative
- Time management
- Multilingual
Timeline
Security Consultant
Verisure
11.2021 - 08.2023
Outbound Operations Supervisor
Wayfair
11.2020 - 11.2021
Team Leader
Wayfair
06.2019 - 11.2020
Warehouse operative/trainer
Tesco
07.2015 - 05.2019
Manager
SIA Cook Door
06.2012 - 06.2015
GCSEs/A levels -
Riga State 3rd Gymnasium
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Spreadsheets
Presentation Software
Languages
Latvian
NATIVE LANGUAGE
English
Advanced
C1
Russian
Intermediate
B1
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