Motivated Manager with proven expertise in logistics and warehouse operations. Skilled in enhancing team efficiency, achieving targets, and improving service quality in Distribution Centres. Strong background in disciplinary management and safety awareness, complemented by V10, V12, and electric hand truck licences. Aiming to leverage comprehensive skills in a challenging logistics or warehouse management role.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
26
26
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Materials Management Supply Chain Supervisor
Worcestershire Acute NHS Trust
Redditch, Worcestershire
2023.04 - Current
Within my role as supply chain supervisor I manage a group of employees, ensuring that stock is readily available and as a team we distribute this to the ward areas and surrounding clinics as required. My Job role involves-
Managed warehouse staff to maintain optimal stock levels.
Conducted risk assessments to ensure continuous supply flow.
Enforced health and safety regulations in the warehouse, promoting a safer work environment.
Managed conflict resolution amongst team members, improving overall productivity.
Implemented new software for enhanced tracking ability, IM system to manage and monitor stock.
Enhanced customer satisfaction with timely delivery of products, ensuring ward areas/clinics have adequate stock.
Coordinated cross-functional teams for improved workflow efficiency, working with multi disciplinary teams to ensure stock availability.
Optimised inventory levels for improved cost-effectiveness, looking and evaluating different suppliers to ensure cost effectiveness for the trust.
Conducted supplier evaluations for better contract negotiation.
Achieved seamless operations with regular supplier communication.
Increased efficiency by streamlining supply chain processes.
Improved order fulfilment rates through effective team management.
Directed daily operations to achieve maximum output and reduce costs.
Oversaw order processing operations, reducing errors in dispatches.
Liaised with customers and other departments to plan timely transportation of goods.
Tracked storage levels and controlled stock to meet supplier requirements and fulfill contract terms.
Adjusted inventory levels to keep obsolescence and cost low.
Oversaw records covering purchasing transactions, distribution flow and stock storage.
Authored and implemented detailed operational and administrative procedures, enforcing necessary controls across all departments.
Selected, trained and performance-managed staff to build results-focused team.
Conducted thorough analysis of purchasing storage and distribution practices, ensuring compliance with latest industry standards.
Administered expenditure, preventing budget overages with successful control strategies.
Overhauled existing systems to increase accuracy, reducing costs and waste.
Used trend data and financial forecasts to establish accurate budgets aligned with operational needs.
Hospital porter
Worcestershire Acute Hospitals NHS Trust
Redditch, Worcestershire
2019.01 - 2023.03
Collect and transport infectious or hazardous waste in closed containers for sterilization or disposal, in accordance with applicable law, standards, or policies.
Transport patients to treatment units, testing units, operating rooms, or other areas using wheelchairs, stretchers, or moveable beds.
Transport specimens, laboratory items, or pharmacy items, ensuring proper documentation and delivery to authorized personnel.
Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.
Transport portable medical equipment or medical supplies between rooms or departments.
Responded promptly to calls from nursing staff or doctors, enhancing patient care and service responsiveness.
Moved heavy equipment between departments, facilitating optimal use of resources.
Adhered strictly to infection control policies while handling clinical waste or cleaning spillages; upheld best practices in health and safety management at all times.
Assisted nurses during emergency situations, aiding efficient patient care, i.e. Major haemorrhage and holding the emergency on call bleep for major incidents.
Managed collection of medical waste using appropriate containment methods and personal protective equipment to maintain hygiene standards.
Promoted health and safety regulations across the hospital setting through regular checks on fire exits and equipment safety measures.
Manage distribution of post and parcels within hospital premises to enhance communication and operational efficiency.
Delivered lab specimens within required timelines, supporting timely diagnosis and treatment.
Supported visitors with directions around the hospital, enhancing user experience.
Extended support during patient admissions process, escorting them from reception area to respective wards and rooms.
Facilitated distribution of medical gases between departments to support clinical needs.
Operated hospital beds, trollies, portering chairs and wheelchairs in line with hospital policies and correct manual handling techniques.
Undertook delivery of specimens and blood samples to laboratories.
Worked flexibly to meet round-the-clock service needs of busy hospital departments.
Maintained thorough knowledge of safeguarding through regular training for optimised patient care provisions.
Prioritised infection control by consistently adhering to regulations, enhancing continued quality of patient care.
Securely and professionally transported drugs between main store, pharmacy and relevant wards.
Executed delivery and acceptance service for clean and dirty linen to ensure seamless laundry operations.
Handled safe, secure storage and care of patients' property, confirming appropriate items were correctly and accurately returned.
Reported clinical and no-clinical incidents and accidents to line manager.
Verified correct, compliant collection, handling and disposal of soiled and clinical hospital waste.
Distributed medical devices to relevant departments according to order details.
Employed manual handling knowledge to lift, turn and move patients safely.
Collaborated and communicated with multidisciplinary teams.
Complied to strict hygiene procedures to minimise risk of contamination.
Ensured safe transportation of patients, reducing distress and ensuring comfort during transfers.
Applied good clinical practices to maintain high quality service.
Warehouse Supervisor
Forward Products
Bromsgrove, Worcestershire
2017.03 - 2019.01
Conducted training for new employees to improve job proficiency and boost productivity.
Optimised operational processes through the implementation of effective procedures to support organisational goals..
Maintained warehouse layout and organisation for maximum efficiency.
Managed logistics operations to ensure safe and efficient loading and unloading of goods, minimising risk and enhancing operational efficiency.
Evaluated performance metrics to improve warehouse operations.
Performed risk assessments regularly to ensure worker's safety at all times.
Coordinated incoming goods, ensuring accuracy in inventory management.
Managed end-of-day clean-up operations, maintaining a tidy working environment.
Resolved operational issues promptly, minimising disruptions in workflow.
Facilitated communication amongst team members for improved work relations.
Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
Monitored warehouse safety and swiftly resolved hazards.
Operated forklifts and pallet jacks in alignment with safety protocols.
Minimised accidents and near misses with rigorous health and safety training.
Briefed team on productivity targets and process changes.
Operated forklifts and low-level order pickers to ensure efficient and accurate order fulfilment.
Delivered performance appraisals to drive team productivity.
Tracked storage levels and controlled stock to meet supplier requirements and fulfil contract terms.
Assessed staff and team performance and regularly actioned insights to fuel improvement.
Recorded stock items and managed inventory data using manual and computerised systems.
Stock items on shelves in stock rooms, warehouses, and storage yards to ensure accessibility and inventory accuracy.
Verify inventory calculations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms or other areas.
Drive lorries in order to pick up incoming stock or to deliver parts to designated locations.
Clean and maintain supplies, tools, equipment and storage areas in order to ensure compliance with safety regulations.
Deputy Team Leader over Despatch
Toolstation
Redditch, Worcestershire
2011.02 - 2017.03
Assist operations Manager in day to day running of the warehouse, To assist the Team Leader in the everyday running of the despatch centre.
Facilitated a unified team operation to enhance productivity and cohesiveness.
Coordinated logistics of picking and despatch to ensure all scheduled shops are accurately packed and dispatched by shift completion.
Maintain a close relationship with transport providers to sustain an efficient and safe despatch operation.
Manage New Shop pick operation to deliver new shop stock in line with Head Office opening schedule.
Coordinated absence management protocols and developed tailored return-to-work plans to address individual employee needs and organisational requirements.
Manage discipline and performance of all team members.
Oversee allocation of holiday entitlement to warehouse operatives to maintain a balanced workforce capable of meeting demands.
A daily briefing with Team Leaders to ensure cohesive operation of Dispatch Centre.
Implemented and monitored KPIs to optimise picking and despatch rates for continuous improvement and operational efficiency.
Health and safety - making sure all health and safety guidelines are adhered to within the warehouse to maintain a safe working environment, following the 5's procedures.
Ensured cleanliness and organisation of warehouse areas to promote a safe and productive environment.
Managing routine checks of all MHE to ensure operation throughout the warehouse.
Coordinated meetings and workshops to develop comprehensive forward planning strategies, utilising project management tools and methodologies.
Specialist stock ensuring orders are correct and ready for despatch.
Promoted a positive work environment through morale-boosting initiatives.
Utilised time management techniques to meet tight deadlines.
Met quality standards consistently with rigorous checks and balances.
Delegated tasks effectively to maximise productivity.
Encouraged open communication, fostering a collaborative work environment.
Improved team performance by implementing effective communication strategies.
Ensured smooth daily operations with proactive problem-solving approach.
Achieved project completion deadlines with efficient task delegation.
Ensured relevant company policies and procedures were adhered to and paperwork was completed accurately and within agreed timescales.
Promoted professionalism among staff to develop productive relationships.
Followed opening, closing and shift changeover procedures for seamless operations.
Supported new hires through onboarding process for speedy and successful training.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Collaborated with colleagues from different backgrounds to tackle new challenges.
Enhanced team performance by proactively identifying areas for improvement and proposing actionable strategies.
Delegated tasks to make best use of individuals' skills.
Resolved employee relations issues and navigated disciplinary proceedings.
Led performance reviews and tailored employee feedback to facilitate professional development.
Upskilled team members by planning and delivering training workshops.
Prioritised and assigned tasks for strategic and optimised distribution of workloads.
Led shifts and motivated team to drive sales.
Mentored employees to maximise development potential.
Led motivated staff to achieve KPI targets and errors.
Managed staff when errors occurred during picking and how to minimise these to prevent future errors.
Packer
Power Packing
Exeter, Devon
2007.04 - 2010.12
Building and construction of wooden cases to ensure safe transportation of goods.
Attending site to measure goods and provide correct measurements to comply with health & safety guidelines when securing products to be transported.
Gained security level 4 pass, enabling me to pack goods and not have to pass through customs.
Loading and unloading of containers of air freight and sea freight products.
Delivery of air freight to local airports.
This position saw me hold a high level of responsibility due to the nature of the business and caring for clients possessions in a respectful manor.
Executed careful inspection of items for damage, ensuring customer satisfaction.
Applied labels to packaged goods, increasing accuracy during shipping process.
Streamlined warehouse operations through meticulous sorting of merchandise before packing.
Successfully delivered on tasks within tight deadlines.
Managed flexible schedules covering nights, weekends, and bank holidays, demonstrating adaptability and commitment to meeting organisational needs.
Maintained a strong work ethic by arriving on time and proactively preparing for the day's activities.
Completed duties to deliver on targets with accuracy and efficiency.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Oversaw daily operations to achieve high productivity levels.
Warehouse forklift operator
Wilson's Pets Centres
Bromsgrove, Worcestershire
2002.05 - 2007.03
Utilised a forklift to load and unload pallets of goods, adhering to safety protocols and optimising warehouse space.
Organised pallets in the warehouse, enhancing space utilisation.
Assisted in inventory management by updating records after each transaction.
Implement thorough checks on all warehouse equipment, identifying potential hazards and ensuring compliance with safety regulations.
Performed daily maintenance checks on forklift to uphold safety and operational efficiency.
Demonstrated expertise in operating various types of forklifts to meet warehouse needs.
Maintained cleanliness in the work area, promoting a healthy work environment.
Followed standard operating procedures whilst handling hazardous materials with a forklift.
Mastered use of warehouse management system software, improving order processing speed.
Transferred heavy loads across different locations within the warehouse without any damage or accidents.
Aided in loss prevention efforts through careful handling of products during transportation within the warehouse.
Effectively stacked goods at appropriate places under given instructions, maintaining orderliness in the warehouse.
Loaded and unloaded lorries, ensuring timely deliveries for customer satisfaction.
Contributed to punctual delivery by preparing goods as per dispatch schedules effectively.
Ensured safe operation of warehouse forklift by following established safety guidelines.
Facilitated loading and unloading of lorries with palletised goods to support seamless trans-shipment operations.
Stack products on pallets to ensure organisation and efficiency during transportation.
Transported pallets of goods to designated areas, continuously meeting productivity targets.
Labelled items clearly and accurately to limit storage and dispatch issues.
Kept surrounding areas clean and free from obstructions and spills to minimise accidents.
Stored received goods in logical and organised manner.
Moved stock at scheduled times to facilitate organised shipments.
Checked stock and delivery statuses to plan warehouse operations accordingly.
Organised pallets to make locating and dispatching deliveries quicker and easier.
Performed detailed preoperative forklift inspections to guarantee safe working order.
Maintained clear and hazard-free work sites.
Assessed pallet contents matched delivery notes for accurate inventories.
Thoroughly inspected forklifts on a weekly basis to identify wear and damage.
Recorded goods in and out to maintain accurate, up-to-date stock levels.
Drove forklift trucks responsibly, upholding staff and environment safety.
Warehouse Assistant
Bromsgrove Motor Factors
Bromsgrove, Worcestershire
2000.09 - 2002.04
Loading of vans with car parts for dispatch.
Packing of various car parts ensuring correct item is selected.
Facilitated planning and coordination of receipts, order assembly, and dispatch of goods to optimise workflow and enhance service delivery.
Conducted thorough inspections of incoming goods, assessing quantity, type, and quality against delivery specifications.
Produce work plans each day and prioritise tasks.
Execute loading and unloading of goods from company vehicles using appropriate handling techniques and equipment.
Organise items to pick and pack accurately ensuring system stock is updated.
Operated company vehicles to ensure efficient transportation of goods and personnel.
Education
NVQ Level 1 - Multi-Trade
North Bromsgrove College
Bromsgrove, Worcestershire
2000.09 - 2001.09
GCSEs - English, Maths, Science, IT, Food Tech and Geography
I am a keen motor sport enthusiast with a passion for the motor industry, currently training to be a motor sport marshal on my free weekends. I enjoy spending time with my family and I am a family orientated man. I am a keen photographer especially at motor sport events and my children following my passion for motor sport and cars. I love travelling and seeing the world.
Certification
Full UK Driving Licence
References
References available upon request.
Timeline
Materials Management Supply Chain Supervisor
Worcestershire Acute NHS Trust
2023.04 - Current
Hospital porter
Worcestershire Acute Hospitals NHS Trust
2019.01 - 2023.03
Warehouse Supervisor
Forward Products
2017.03 - 2019.01
Deputy Team Leader over Despatch
Toolstation
2011.02 - 2017.03
Packer
Power Packing
2007.04 - 2010.12
Warehouse forklift operator
Wilson's Pets Centres
2002.05 - 2007.03
NVQ Level 1 - Multi-Trade
North Bromsgrove College
2000.09 - 2001.09
Warehouse Assistant
Bromsgrove Motor Factors
2000.09 - 2002.04
GCSEs - English, Maths, Science, IT, Food Tech and Geography
Global Leader Materials Management – Procurement and Supply Chain at Danfoss Power SolutionsGlobal Leader Materials Management – Procurement and Supply Chain at Danfoss Power Solutions