
Detail-oriented professional with expertise in quality control and document security, complemented by a strong aptitude for risk assessment. Proficient in information technology, including Microsoft Office Suite and SharePoint, with a solid understanding of electronic filing systems and file conversion. Demonstrates technical equipment proficiency and a commitment to document and form modernisation. Career goals include advancing in roles that leverage skills in quality control and information management.
Oversaw all aspects of café management including food preparation and service delivery.
Ensured compliance with hygiene regulations and standards.
Managed stock ordering and inventory control to optimise supply levels.
Cultivated strong customer relationships to enhance customer satisfaction.
Directed opening and closing operations to maintain efficiency.
Supervised cash handling processes and financial reconciliations.
Designed and implemented weekly staff rotas to align with operational needs.
Trained and mentored team members to foster a collaborative workplace culture.
Oversaw all aspects of kitchen management including food preparation and cooking processes.
Coordinated catering operations for weddings accommodating 50 to 120 guests.
Managed stock control and ordering processes to ensure optimal inventory levels.
Maintained rigorous hygiene standards within kitchen operations.
Directed opening and closing procedures for the kitchen to ensure smooth operations.
Developed and adapted menus to align with customer preferences and dietary requirements.
Enhanced customer satisfaction through effective food service and quality management.
Achieved operational efficiency by implementing stringent hygiene practices.
Optimised stock control resulting in reduced waste and improved inventory management.
Increased team productivity through strategic shift scheduling and staff leadership.
Streamlined financial processes to ensure accurate cash handling and reporting.
Achieved high customer satisfaction through effective computer maintenance.
Enhanced network reliability by maintaining infrastructure quality.
Resolved computer issues promptly, minimising downtime for users.
PAT Certified