Russell Harper
Cheltenham
Summary
An accomplished technology leader with over 20 years of experience, specializing in managing teams through the full lifecycle of ERP implementations and complex integrations between e-commerce and ERP systems. Currently serving as the Head of Technology at Naveo Commerce providing strategic direction and vision for the Commerce ERP product. Renowned for mentoring teams, optimizing processes, fostering cross-functional collaboration and driving product innovation and operational excellence. A dedicated problem-solver capable of understanding business processes and objectives to deliver meaningful results to timescale and budget.
Overview
26
26
years of professional experience
10
10
years of post-secondary education
Work History
Head of Technology
Naveo Commerce
Manchester
12.2022 - Current
- Responsibility for the strategic direction of the Naveo CERP product.
- Analysing and selecting appropriate partners and technology solutions to enhance product offering.
- Managing and mentoring the core product team of developers and QAs.
- Managing and mentoring the Cloud Operations team (DevOps/SecOps).
- Leading a digital transformation project utilising clean architecture and SOLID principles.
- Liaising with stakeholders to ensure project delivery success.
- Design and delivery of real time Data Warehousing using Oracle Analytics Cloud.
Head of Business Solutions
Naveo Commerce
Manchester
05.2022 - 12.2022
- Managing a team of consultants, e-commerce developers and integration engineers in 2 geographic regions.
- Setting KPIs and supporting the team to achieve the company goals.
Team Lead - Integration and Magento
Naveo Commerce
Manchester
11.2020 - 05.2022
- Mentoring the integration and Magento development teams.
- Solution design and implementation.
Enterprise Architect
Naveo Commerce
Manchester
08.2017 - 11.2020
- Solution design and delivery of complex integrations between E-Commerce and ERP systems including headless commerce in the Grocery sector.
- Collaborating with other departments to ensure end-to-end project success.
- Documentation to aid delivery and support of solutions.
- Ensure best practices and appropriate software is used to deliver robust solutions.
- Designed and built the Naveo Middleware solution currently implemented at 7 customers using Magento 2, Optimizely and other bespoke products.
- Software support and problem solving.
- MS Dynamics 2012R2 Reporting and DR.
Senior Technical Analyst
Sanderson
Nelson
07.2014 - 08.2017
- Mentoring and supporting 2nd line Technical Analysts to ensure revenue stream was delivered to forecast.
- Verifying other Technical Analysts' work to ensure quality and accuracy.
- Maintenance of standard installation databases, software, and reports.
- Training of Technical Analysts to meet business demand.
- Delivery and customisation of SSAS solution including requirements scoping with clients and historic data migration.
- Designed and built the Elucid Data Warehouse solution.
Technical Analyst
Sanderson
Nelson
03.2003 - 07.2014
- Full implementation lifecycle of Elucid ERP system.
- Delivery and installation of software.
- Data migration from legacy systems.
- Software demonstrations for customer training and pre-sales support.
- Technical specification writing and end user documentation.
- Estimation and budgeting.
- Customer support.
IT Support Technician
Evesham.com
Evesham
02.2001 - 03.2003
- SQL Database Support (SQL 7.0/2000).
- Business critical application support.
- Creation of new reports/data extractions/integrations.
Process Engineer
Evesham.com
Evesham
03.2000 - 02.2001
- Mapping business processes.
- Identifying process changes.
- Improving application/working processes to reduce overheads.
- Documenting business processes in interaction flow diagrams.
Software Trainer
Evesham.com
Evesham
04.1999 - 03.2000
- Training all new starters on in house software.
- Creation of training material and documents.
Telesales Agent
Evesham.com
Evesham
04.1998 - 04.1999
- Selling PC Hardware and Peripherals via Mail Order Call Centre.
Education
Advanced GNVQ - Leisure And Tourism
Gloscat
Cheltenham 09.1996 - 05.1998
10 GCSEs Grade C Or Above -
Dean Close School
Cheltenham 09.1987 - 05.1996
Skills
- Leadership
- Stakeholder management
- Communication
- Collaboration
- Software/Solution design
- Integrations
- Problem-solving
- MS SQL Server
- Oracle
- Azure/Oracle Cloud
- C#/PHP/HTML/JS/CSS
Certification
- M20462 Administering Microsoft SQL Server Databases
- M20463 Implementing a Data Warehouse with Microsoft SQL Server
- QAMCYSQ08BI QA Accelerated MCTS SQL Server Business Intelligence
Timeline
Head of Technology
Naveo Commerce
12.2022 - Current
Head of Business Solutions
Naveo Commerce
05.2022 - 12.2022
Team Lead - Integration and Magento
Naveo Commerce
11.2020 - 05.2022
Enterprise Architect
Naveo Commerce
08.2017 - 11.2020
Senior Technical Analyst
Sanderson
07.2014 - 08.2017
Technical Analyst
Sanderson
03.2003 - 07.2014
IT Support Technician
Evesham.com
02.2001 - 03.2003
Process Engineer
Evesham.com
03.2000 - 02.2001
Software Trainer
Evesham.com
04.1999 - 03.2000
Telesales Agent
Evesham.com
04.1998 - 04.1999
Advanced GNVQ - Leisure And Tourism
Gloscat
09.1996 - 05.1998
10 GCSEs Grade C Or Above -
Dean Close School
09.1987 - 05.1996
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