Summary
Work History
Education
Skills
References
Hobbies and Interests
Timeline
Generic

Russell Berliner

Ashford,Kent

Summary

A highly motivated individual with a wide range of technical and practical skills who can adapt and learn quickly. A varied career with a desire to learn and share knowledge.

Work History

Network Specialist Engineer

Kent Community Health NHS Foundation Trust
  • Configured routers, switches, and firewalls for optimal security and connectivity across multiple sites.
  • Created and maintained documentation.
  • Managed network performance and implemented changes to improve efficiency.
  • Collaborated with IT teams to troubleshoot complex network issues, resulting in decreased downtime and increased user satisfaction.

Luthier and designer

Concert Pitch Music
  • A self-employed business I run - making, designing and adapting musical instruments using modern methods alongside traditional methods. I use 3d printing, CNC, and modern materials to create traditional instruments such as Hurdy Gurdy and Ngoni.

Apprentice Musical Instrument Maker and Repairer and then Business Partner

StringWind Repairs
  • An informal part time apprenticeship over 3 years working in an instrument repair workshop, repairing and servicing brass, woodwind and stringed instruments whilst learning violin making and restoration at college. I continued to work as a part of the business, growing and developing it on a part time basis and then went full time for a year to investigate the long term viability of the business.

Senior Project Engineer – Community Information Systems

Kent and Medway Health Informatics Service
  • Working in a project role to deploy a new Community Information and electronic patient record system across Kent. Setup and deployment of approximately 3000 Samsung tablet devices to community nursing staff and deploying software and training across the county.
  • My role was initially technical support, based at the William Harvey Hospital, providing support of all clinical and non-clinical software systems as well as all IT hardware across the site.

IT Systems Administrator

Planit Holdings Ltd
  • My role at Planit involved support for approximately 250 staff across 5 sites in the UK as well as France and the Netherlands. Support included Cisco IP Telephony and MPLS, Desktop and Server builds and maintenance, tape and CPS backups, Domain and network administration as well as Sharepoint and Dynamics GP support.
  • Other duties included hardware and software purchasing, fixed asset auditing, technical documentation and report writing. Technical support was provided via phone, email and remote assistance tools such as GoToAssist as well as on-site support for head office staff. Was made redundant due to the Head Office Closing following a Merger.

IT Services Team Leader

The Henley College
  • Responsible for the day to day running of a busy IT department, leading and managing projects and responsible for the IT Services budget. Managing a team of 4 to provide software, hardware, network and telephony support to a 6th-form College over 2 sites.
  • Projects included Windows 7 deployment, Server upgrades to 2008, VMWare migration, IP telephony and Wireless network deployment. New desktop and server image builds, software packaging and deployment using SCCM for zero touch installation. Product support lead for all engineering CAD\CAM software and Music Technology software.

IT Systems Administrator

The Henley College
  • In my role as Systems Administrator, I was responsible for the running of a dual site server farm and maintain a full working DR replica of the infrastructure. Duties included Server and Operating System maintenance, all backup jobs, network infrastructure, telephony, software packaging and deployment as well as creating and maintaining documentation for all systems.

IT Systems Administrator

CSC Computer Sciences Ltd
  • Reporting to the Managed Computing Services Organisation as a Systems Administrator, this role involved supporting Wintel Servers over several accounts within the EMEA region and extensive involvement with the operational and business transformation.
  • Responsibilities included: system management and administration; liaising directly with lines of service, customers, suppliers and 3rd party vendors; working to achieve problem resolution within fixed SLA’s; regular reporting and analysis; procurement and installations. I was also involved with the management of the account, working on the Service Delivery team to ensure timely and effective delivery of services to the customer and ensuring that accurate information was fed into the transformation project.
  • Transferred as part of IT Outsourcing

IT Support Analyst, IT Project Manager

ISS Mediclean Ltd
  • Starting off as an IT support Analyst, I was responsible for the day-to-day running of the department and technical support to the head office directors and staff. I was responsible for all IT related procurement and liaison with vendors and 3rd party suppliers.
  • Moving into a Project Management role, I was involved with the roll out of a Time and Attendance system using biometric hand scanners. I also managed the opening of new offices and new contract startups as well as working with other members of the project management team on ongoing helpdesk and new business startup projects.

Telecoms Administrator

Kent Community Health NHS Foundation Trust
  • Provided technical support and guidance to users, enhancing their understanding and use of telecommunications systems.
  • Configured and programmed iPads and mobile phones to meet specific organisational requirements.
  • Documented all procedures and kept records for future reference.
  • Provided group and 1 to 1 training on use of devices.

Occupational Therapy Technician

Kent Community Health NHS Foundation Trust
  • Provided minor home adaptation services including the installation bannister rails, grab handles, fold down shower seats, furniture raises, threshold ramps and steps.
  • Educated patients and their families on the use of adaptive equipment.
  • Upheld strict confidentiality standards and worked with discretion to maintain patient dignity.
  • Dealt promptly with emergency situations to address needs or coordinate advanced care.
  • Maintained clean, safe working environments to eliminate accident risks.

Education

Microsoft Certified Professional - Installing, Configuring, and Administering Microsoft Windows 2000 Professional

06.2005

Diploma Higher Education - Music and Technology: Multi-media, Video I & II, Creative Sound II & III, Digital Recording

Thames Valley University
06.1997

BTEC National Diploma - Broadcast Engineering: Broadcast Systems II & III, Acoustics, Maths II & III, Electronics II & III, Engineering Applications of Computers

City of Westminster College
06.1995

6 A-level equivalents - English, Afrikaans, Maths, Science, History, Typing, Computer Science

Fish Hoek Senior High School
06.1993

Skills

  • Resourceful
  • Methodical
  • Attention to detail
  • Deadlines
  • Customer service delivery
  • Effective communicator
  • Written communication skills
  • Verbal communication skills
  • Hard working
  • Team player

References

References are available on request.

Hobbies and Interests

  • Running, walking and keeping fit.
  • Playing various musical instruments, including didgeridoo, handpan and guitar.
  • Musical instrument making, design and repair.

Timeline

Network Specialist Engineer

Kent Community Health NHS Foundation Trust

Luthier and designer

Concert Pitch Music

Apprentice Musical Instrument Maker and Repairer and then Business Partner

StringWind Repairs

Senior Project Engineer – Community Information Systems

Kent and Medway Health Informatics Service

IT Systems Administrator

Planit Holdings Ltd

IT Services Team Leader

The Henley College

IT Systems Administrator

The Henley College

IT Systems Administrator

CSC Computer Sciences Ltd

IT Support Analyst, IT Project Manager

ISS Mediclean Ltd

Telecoms Administrator

Kent Community Health NHS Foundation Trust

Occupational Therapy Technician

Kent Community Health NHS Foundation Trust

Microsoft Certified Professional - Installing, Configuring, and Administering Microsoft Windows 2000 Professional

Diploma Higher Education - Music and Technology: Multi-media, Video I & II, Creative Sound II & III, Digital Recording

Thames Valley University

BTEC National Diploma - Broadcast Engineering: Broadcast Systems II & III, Acoustics, Maths II & III, Electronics II & III, Engineering Applications of Computers

City of Westminster College

6 A-level equivalents - English, Afrikaans, Maths, Science, History, Typing, Computer Science

Fish Hoek Senior High School

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