Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Russ Ingham

Cowling,West Yorkshire

Summary

Business leader with proven leadership and negotiation skills. Manages team performance through strategic planning and effective resource allocation. Recognized for pragmatic problem-solving and operational oversight.

Overview

27
27
years of professional experience
3
3
years of post-secondary education

Work history

Company director

Inghams Design and Build LTD
Keighley, West Yorkshire
09.2000 - Current
  • Optimised financial performance through rigorous cost control measures.
  • Cultivated strategic relationships to drive business development opportunities.
  • Implemented comprehensive brand strategy to enhance company image.
  • Guided board meetings, providing insights for informed executive decision making.
  • Executed new policies for significant risk reduction within organisation.
  • Streamlined operations to improve efficiency and productivity.
  • Developed innovative strategies, achieving market dominance and sustainable growth.
  • Negotiated contracts to secure favourable terms for company.

Call centre advisor

IMS response LTD
Keighley, West Yorksire
03.2001 - 08.2025
  • Logged customer interactions and issues in the system accurately to track trends.
  • Improved client relations with proactive problem-solving approach.
  • Championed feedback-driven improvements within the team for better call centre performance.
  • Increased loyalty amongst clientele by delivering exceptional customer service.

Operations director

Inghams Pine LTD
Keighley, West Yorkshire
01.1999 - 09.2000

Scheduled delivery orders to ensure timely logistics.

Managed subcontractors and motivated workforce to enhance productivity.

Liaised with logistics suppliers to facilitate efficient order deliveries.

Designed comprehensive business plans that established foundations for growth opportunities.

  • Optimised operational efficiency through strategic planning and procedural implementation.
  • Aligned departmental objectives with company goals for cohesive focus.
  • Nurtured relationships with key industry partners to broaden business horizons.
  • Negotiated contracts with suppliers to achieve cost savings while maintaining quality.

Education

GCSEs -

Bradford Grammar School
Bradford
09.1996 - 07.1999

Skills

  • Investment decision-making
  • Budget planning and control
  • Project management
  • Networking strategies
  • Innovative thinking
  • Brand development
  • Financial literacy
  • Technical sales
  • Ethical standards
  • Supply chain management
  • Decision-making skills
  • Visionary leadership
  • Business development
  • Process improvement
  • Engaging leadership
  • Employee training programs
  • Motivational leadership
  • Strategic leadership

Affiliations

  • Cycling
  • Salmon Fishing
  • Hiking

Timeline

Call centre advisor

IMS response LTD
03.2001 - 08.2025

Company director

Inghams Design and Build LTD
09.2000 - Current

Operations director

Inghams Pine LTD
01.1999 - 09.2000

GCSEs -

Bradford Grammar School
09.1996 - 07.1999
Russ Ingham