Ruqayyah Imtiaz Bashir
London,ENG
Summary
Part - qualified ACCA with a 1st class honours degree in Accounting and Finance and working towards completing ACCA. Dedicated individual and analytical problem solver with the ability to lead, team build and encourage along side displaying excellent customer relations skills. Experienced in making decisions and using a professional judgement for a positive outcome. Determined to implement training which improves performance and strengthens employee engagement.
Overview
8
8
years of professional experience
Work history
Payroll Manager and Financial Control Analyst
Bears Ambulance Service
Greenwich
2025.06 - Current
- Facilitated precise processing of employee salaries through careful data entry.
- Supported compliance with HMRC regulations by managing statutory reporting obligations.
- Updated pay scales annually according to inflation, contributing to fair compensation.
- Assisted in training junior staff to enhance overall team productivity.
- Resolved payroll discrepancies quickly, minimising disruption to staff payments.
- Maintained robust relationships with external suppliers, ensuring smooth service transitions.
- Streamlined payroll processes by implementing efficient software solutions and drafting policies.
- Prepared monthly reports for senior management, addressing payroll budget variances and keeping pay queries below 3%.
Finance assistant
Soho House
London
2024.06 - 2025.05
- Processed over 100 stock invoices weekly.
- Supported weekly payment runs to ensure timely disbursements.
- Assisted in regular reconciliation of supplier statements.
- Investigated and resolved supplier queries efficiently.
- Reviewed and investigated unallocated cash transactions.
- Resolved debit balances and requested refunds as necessary.
- Managed processing and payment of employee expenses.
- Liaised with budget holders for invoice approval.
- Performed monthly balance sheet reconciliations.
Accounts Payable Assitant
Metro Bank
2022.10 - 2024.02
- Liaising with suppliers and invoice approvers.
- Processing all invoices received daily & chase up unapproved invoices for month end
- Set up new supplier accounts with accurate payment terms and details.
- Assisting the Finance team with projects and queries as required.
- Reviewing supplier statements & address any issues.
- Maintaining CODA workflow report on a weekly basis.
- Reconciling balance sheets for specific nominals & address any issues
Customer Service Specialist
Metro Bank
London
2021.11 - 2022.10
- Recording and processing customer's data accurately.
- Assisting customers in bank operations, including opening accounts, accessing safe deposit boxes and cash point operations.
- Organising transfers to move money between customer accounts businesses.
- Trained as Business Expert and able to raise scam/fraud cases, make international payments, process cheques and credit card payments.
Receptionist
Loxford Leisure Centre
Ilford
2021.08 - 2022.05
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Managed office inventory to ensure timely ordering and replenishment of low-level stock.
- Reduced waiting times by 20% through effective time and resource management.
Front of House Waitress
Colony Restaurant
London
2020.01 - 2022.04
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Accurately processed card and cash payments using POS systems.
- Managed a floor of 100 customers per shift
Trainee Accountant
TAJ Accounting
London
2019.11 - 2020.04
- Generated invoices based on established accounts receivable schedules and terms.
- Accurately tracked tax, invoicing and budget information using QuickBooks.
- Balanced reports to submit for approval and verification.
Fulfilment Associate
Amazon
Tilbury
2018.07 - 2019.01
- Increased shipping efficiencies by promptly and effectively communicating fulfilment errors to customer service team.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets by 10%.
Education
Part - Qualified - 9/13 Exams -
ACCA Accounting Qualification
Bachelor of Arts - Accounting and Finance
London South Bank University
London07.2021
A-Levels - Maths, Psychology, Biology, Citizenship
Loxford School
Ilford06.2018
GCSE -
Azhar Academy Girls School
London06.2016
Skills
- Microsoft Office Excel Specialist 2016
- Cash Flow analysis
- Team-building
- Time Management
- Multitasking
- Analytical skills
- Sage
- Accounts Payable/Receivable
Timeline
Payroll Manager and Financial Control Analyst
Bears Ambulance Service
2025.06 - Current
Finance assistant
Soho House
2024.06 - 2025.05
Accounts Payable Assitant
Metro Bank
2022.10 - 2024.02
Customer Service Specialist
Metro Bank
2021.11 - 2022.10
Receptionist
Loxford Leisure Centre
2021.08 - 2022.05
Front of House Waitress
Colony Restaurant
2020.01 - 2022.04
Trainee Accountant
TAJ Accounting
2019.11 - 2020.04
Fulfilment Associate
Amazon
2018.07 - 2019.01
Part - Qualified - 9/13 Exams -
ACCA Accounting Qualification
Bachelor of Arts - Accounting and Finance
London South Bank University
A-Levels - Maths, Psychology, Biology, Citizenship
Loxford School
GCSE -
Azhar Academy Girls School