Summary
Overview
Work history
Education
Skills
Additional Information
Timeline
Generic

Ruqayyah Begum

Blackburn,Blackburn with Darwen

Summary

Motivated and reliable with a strong work ethic and a positive attitude, eager to gain hands-on experience in a customer service role. Skilled in effective communication, teamwork, and quick learning from academic, voluntary and extracurricular activities. Highly adaptable and enthusiastic about providing excellent customer service and contributing to a dynamic team environment.

Overview

1
1
year of professional experience
5
5
years of post-secondary education

Work history

Teaching intern

St Silas C of E Primary School
Blackburn, Blackburn with Darwen
05.2025 - 06.2025
  • Participated in teacher training workshops, expanding knowledge on latest teaching methodologies.
  • Provided extra support to students struggling with coursework, improving their performance.
  • Worked closely with lead teacher for curriculum development, increasing efficiency of instruction delivery.
  • Abided by all school policies whilst maintaining creativity in approach to education.
  • Facilitated group discussions amongst students promoting critical thinking skills.

Pharmacy volunteer

Johnston Pharmacy
Blackburn, Blackburn with Darwen
09.2024 - 11.2024
  • Kept pharmacy counter and related areas clean, neat and organised.
  • Assisted pharmacy staff in preparing medications and filling orders.
  • Minimised patient waiting times through excellent prioritisation and multitasking.
  • Greeted customers and provided friendly healthcare service.

Education

GCSE -

Witton Park Academy
Blackburn, Blackburn with Darwen
09.2019 - 06.2024

Skills

  • Communication
  • Teamwork
  • Problem-Solving
  • Time Management
  • Adaptability
  • Leadership

Additional Information

  • Volunteering : Participated in local community events and charity fundraisers, developing teamwork and organizational skills.
  • Technical Skills : Proficient in Microsoft Office (Word, Excel, PowerPoint) and basic computer literacy.
  • Extracurricular Activities : Member of Netball team and ambassador of my year, demonstrating leadership, commitment, and time management.
  • Languages : Fluent in English, Punjabi, Potwari, Urdu enhancing ability to communicate with diverse customers.
  • Hobbies : Enjoy creative writing, photography, and social media management, which have helped sharpen attention to detail and creativity.

Timeline

Teaching intern

St Silas C of E Primary School
05.2025 - 06.2025

Pharmacy volunteer

Johnston Pharmacy
09.2024 - 11.2024

GCSE -

Witton Park Academy
09.2019 - 06.2024
Ruqayyah Begum