RUPINDER KAUR PANNU
WOLVERHAMPTON,UNITED KINGDOM
Summary
Professional Summary
Detail-oriented and commercially aware finance professional with experience in accounting, legal administration and customer-focused environments. Strong knowledge of financial transactions, account reconciliations, payment processing, invoicing, record keeping and resolving financial queries with accuracy and confidentiality. Experienced in handling sensitive information, maintaining accurate financial records and working to strict procedures and deadlines. Familiar with the importance of client money controls, office and client account procedures and compliance within a legal environment, with a strong willingness to develop further knowledge of the SRA Rules. Highly organised, dependable and numerate, with excellent attention to detail and a professional approach when working with fee earners, clients, colleagues and external stakeholders.
Overview
5
5
Languages
26
26
years of professional experience
Work History
LEGAL CASHIER
MINTER ELLISON LAWYERS
HONG KONG, HONG KONG
09.2000 - 06.2016
- Processed daily client and office account transactions accurately and in accordance with firm procedures.
- Managed receipts, payments, transfers and client account postings, ensuring transactions were correctly allocated.
- Performed regular bank and client ledger reconciliations, investigating and resolving discrepancies promptly.
- Processed authorised and other electronic payments while maintaining accurate supporting records.
- Assisted with client billing, invoices, disbursements and payment allocations.
- Maintained accurate financial records and clear audit trails for all transactions.
- Liaised with solicitors, fee earners, clients, banks and third parties to resolve financial queries efficiently.
- Monitored client account balances and investigated outstanding or unusual transactions.
- Handled confidential client and financial information in accordance with company policies and data protection requirements.
- Worked within strict financial controls and procedures, ensuring accuracy and compliance at all times.
- Supported month-end accounting procedures, reporting and reconciliation activities.
- Maintained a high level of accuracy when processing high volumes of financial transactions and documentation.
- Identified and escalated discrepancies or potential compliance issues to the appropriate person.
- Supported internal and external audit requirements by maintaining complete and accurate documentation.
Administrator
Fast Trak Trading Limited
Wolverhampton
11.2016 - 09.2021
- Managed daily administrative tasks, including scheduling meetings and organising files, to support office efficiency.
- Managed client communications by answering phones and corresponding through email.
- Managed client correspondence, order tracking and data communications.
- Completed daily billing, collections and reporting duties.
- Set up new files and assigned tracking numbers.
- Conducted comprehensive database management, ensuring accurate and up-to-date records for efficient information retrieval.
- Processed invoices, prepared financial reports, and monitored budget expenditures, contributing to fiscal accuracy.
- Supervised supply purchases, management and tracking in line with budgetary requirements.
Office Administrator
Fast Trak Trading Limited
Wolverhampton
08.2023 - 01.2026
- Managed office correspondence, including emails, phone calls and mail, efficiently and promptly.
- Handled incoming calls and correspondence, providing timely responses to enquiries and bolstering company communication.
- Communicated with staff through various internal platforms to keep colleagues informed of office updates.
- Completed data processing and processing orders into relevant systems to keep records and documentation up-to-date.
- Managed daily office operations, coordinated meetings, and scheduled appointments for seamless business functionality.
- Coordinated fast, accurate clerical work for forms, files and general data entry.
- Managed inventory of office supplies, negotiated with suppliers, and placed orders to maintain optimal stock levels.
- Assisted with monthly office stock levels, conducting physical counts and reconciling with stock management system.
Office Administrator
Onboard Corrugated Limited
Wolverhampton, West Midlands
02.2026 - Current
- Completed data processing and processing orders into relevant systems to keep records and documentation up-to-date.
- Communicated with office managers to understand department priorities and workload.
- Coordinated fast, accurate clerical work for forms, files and general data entry.
- Raised purchase orders, liaising with suppliers to keep all orders delivered on time and in full.
- Oversaw effective file management to keep office records up-to-date.
Education
Higher National Diploma - Accounting
Hong Kong University
Hong Kong2008
Diploma of Higher Education - Law
Hong Kong University
hong kong2003
Skills
- Office management
- Data entry
- Financial reporting
- Time management
- Client communication
- Software proficiency
- Problem solving
- Team collaboration
- Customer service
- Microsoft Office
- Excel
- Written and verbal communication
- Record-keeping
- Professionalism
- Invoicing and billing
- Office correspondence management
- General ledger accounting
- Account reconciliations
Languages
English
Advanced
C1
Hindi
Proficient
C2
Punjabi
Proficient
C2
Chinese (Cantonese)
Proficient
C2
Chinese (Mandarin)
Intermediate
B1
Timeline
Office Administrator
Onboard Corrugated Limited
02.2026 - Current
Office Administrator
Fast Trak Trading Limited
08.2023 - 01.2026
Administrator
Fast Trak Trading Limited
11.2016 - 09.2021
LEGAL CASHIER
MINTER ELLISON LAWYERS
09.2000 - 06.2016
Higher National Diploma - Accounting
Hong Kong University
Diploma of Higher Education - Law
Hong Kong University