RUPINDER KAUR

LONDON,Hillingdon

Summary

Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction.

Overview

year of professional experience

year of post-secondary education

Work history

Customer care representative

Anjana Bhog LTD

London, Hilingdon

08.2023 - Current

Offered prompt solutions to maintain customer satisfaction.
Recorded and processed customer data accurately.
Offered detailed advice on product and service benefits.
Performed cashier duties, including balancing and end-of-day banking.

Education

Master of Arts - Management

Masters of liberary and Information Science

India

04.2017 - 05.2018

Skills

Customer experience
Payment processing
Transaction processing
Customer care
Staff training and mentorship

Customer retention
Customer relations
Data entry
Stock management

Affiliations

Travelling, Reading books, Music

Languages

English

Elementary

Hindi

Advanced

Punjabi

Proficient (C2)

Timeline