Rupi Chohan
Aldridge,Walsall
Summary
Experienced professional with expertise in immigration and compliance processes, adept at managing UK Home Office & Sponsor Management System (SMS). Proficient in application drafting, documentation review, and client support. Demonstrates strong skills in stakeholder communication, reporting, and case management. Possesses comprehensive knowledge of UKVI regulations and audits, coupled with strong IT proficiency in Windows, MS Office, and databases.
Overview
19
19
years of professional experience
Work history
Immigration Assistant
Esteri Ltd
11.2023 - 07.2025
- Manage and submit Certificate of Sponsorship (CoS) applications in line with UKVI requirements
- Collect, verify, and upload supporting documents (passports, qualifications, job roles) to meet immigration compliance
- Maintain accurate and up-to-date records in the Sponsor Management System (SMS)
- Liaise with clients, candidates, and employers to explain sponsorship processes and visa criteria
- Conduct eligibility checks and ensure regulatory compliance prior to submission
- Assist with Skilled Worker visa applications and monitor changes in Home Office policies
- Support internal audits and UKVI compliance visits
- Help maintain employer HR records and right-to-work documentation
- Successfully streamlined the CoS application process for multiple clients
- Contributed to the company's full compliance during UKVI audits
Property Co-ordinator
Multiple Properties
12.2019 - 11.2023
- Assessed property suitability based on council criteria for housing individuals with disabilities
- Liaised with builders and third parties to ensure necessary property adjustments
- Produced comprehensive reports and recommendations for housing allocations
Claims Management Officer
Ministry of Justice
01.2014 - 09.2018
- Investigated claims management companies to ensure compliance with regulatory standards
- Drafted detailed reports and correspondence for internal use and external bodies
- Liaised with organisations such as Trading Standards to escalate concerns
- Ensured regulatory deadlines and accuracy of findings
Client Advisor
Refugee Council
05.2013 - 01.2014
- Advised asylum seekers on their rights and support options in multiple languages
- Ensured clients were fully informed of the help available and guided them through application processes
- Worked with clients from diverse backgrounds, providing culturally sensitive support
Contact Centre Officer
Solicitors Regulation Authority
05.2010 - 05.2013
- Responded to public and professional queries about solicitors, regulations, and complaints procedures
- Drafted press office reports and ensured the database and website were accurate and up to date
- Provided guidance to students, professionals, and the general public on solicitor conduct rules
Case Worker
Law Society / Legal Complaints Service
01.2008 - 05.2010
- Managed and resolved complaints from the public against solicitors
- Conducted investigations and liaised with both clients and solicitors to gather evidence
- Drafted reports for submission to the Legal Ombudsman
- Maintained accurate case records and ensured regulatory compliance
Help Line Advisor
Law Society / Legal Complaints Service
11.2007 - 01.2008
- Provided first-line advice on complaints and legal rights
- Used case management systems to track and escalate urgent matters
- Ensured compliance with Data Protection Act requirements
Immigration Paralegal
Robin Singh & Co Solicitors
07.2006 - 09.2007
- Drafted sponsorship documentation for work visa and immigration applications
- Prepared and organised supporting legal documents for Home Office submissions
- Provided administrative support for solicitors handling immigration matters
- Maintained case files and ensured accuracy of all client documentation
Education
Legal Practice Course -
Birmingham City University
09/2009 - 07/2011
LLB (Hons) Law Degree -
University of Keele
09/2002 - 06/2006
A-Levels - English, Psychology, Spanish
Mander Portman Woodward Independent College
09/2000 - 07/2002
9 GCSEs Grades A–C -
St George's Independent School
09/1992 - 07/2000
Skills
- Immigration and compliance processes
- UK Home Office & Sponsor Management System (SMS)
- Application drafting and documentation review
- Client support and case management
- Stakeholder communication and reporting
- Knowledge of UKVI regulations and audits
- Strong IT proficiency (Windows, MS Office, databases)
Personal Information
Hobbies: Swimming, Reading, Travelling
Custom
Available upon request
Affiliations
- Swimming
- Reading
- Travelling
References
References available upon request.
Timeline
Immigration Assistant
Esteri Ltd
11.2023 - 07.2025
Property Co-ordinator
Multiple Properties
12.2019 - 11.2023
Claims Management Officer
Ministry of Justice
01.2014 - 09.2018
Client Advisor
Refugee Council
05.2013 - 01.2014
Contact Centre Officer
Solicitors Regulation Authority
05.2010 - 05.2013
Case Worker
Law Society / Legal Complaints Service
01.2008 - 05.2010
Help Line Advisor
Law Society / Legal Complaints Service
11.2007 - 01.2008
Immigration Paralegal
Robin Singh & Co Solicitors
07.2006 - 09.2007
Legal Practice Course -
Birmingham City University
09/2009 - 07/2011
LLB (Hons) Law Degree -
University of Keele
09/2002 - 06/2006
A-Levels - English, Psychology, Spanish
Mander Portman Woodward Independent College
09/2000 - 07/2002
9 GCSEs Grades A–C -
St George's Independent School
09/1992 - 07/2000
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