Rupa Tamang
Nagarjun,Kathmandu
Summary
Results-driven professional specialising in point of sale operations, inventory management, and product display techniques. Skilled in financial record analysis and stock management, with strong communication and MS Office proficiency. Bilingual abilities facilitate engagement with diverse clientele. Focused on utilising problem-solving skills to enhance operational efficiency and customer satisfaction.
Overview
2
2
Languages
5
5
years of post-secondary education
8
8
years of professional experience
Work history
Store assistant
Golyan group
Kathmandu, Kathmandu
2018.12 - 2026.07
- Enhanced customer service by responding promptly to queries.
- Delivered personalised customer service with a smile to promote return custom.
- Handled complaints efficiently, ensuring customer satisfaction.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
- Maintained store cleanliness for an appealing shopping environment.
- Arranged displays attractively, driving impulse purchases.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Managed inventory effectively to prevent stock shortages.
- Documented stock count and operations to track usage and procurement.
- Oversaw daily tasks of junior staff to ensure smooth operations. and kept shop operational.
- Packed purchased goods carefully, preventing potential damage.
- Ensured products' freshness by regularly checking and removing expired items.
Education
Certificate of Higher Education - Management
Viswa Niketan Secondary School
Tripureshwor, Kathmandu 2012.06 - 2017.01
Skills
- Inventory management
- Stock control
- Point of sale management
- Merchandising display
- Product troubleshooting
- MS Office
- Bilingual or multilingual
- Communication excellence
- Financial records analysis
Languages
English
Hindi
Timeline
Store assistant
Golyan group
2018.12 - 2026.07
Certificate of Higher Education - Management
Viswa Niketan Secondary School
2012.06 - 2017.01