Summary
Overview
Work history
Education
Skills
GCSEs
Certification
References
Timeline
AssistantManager

Rumbidzai Majuru

WATFORD,Hertfordshire

Summary

I am highly motivated and ambitious person seeking for an opportunity to get more experience and skills .l have strong communication skills and outgoing personality, I am confident in my ability to adapt and excel in a customer-facing role from skills l got from working at Watford stadium as a general assistant and cashier , however working at Ready burger restaurant gave me an opportunity to perform my skills as a waitress and increase them for example solving problems with customers and dealing with money and tills . l also have healthcare assistance skills l got from Mayfield villages , taking care of elderly people gave me patience and increased my communication skills on how to talk and understand customers . l also have experience on performing first aid and CPR which will improves safety within the workplace .


Overview

2
2
years of professional experience
1
1
Certification

Work history

Healthcare assistant

Audley (Mayfield villages)
Watford, Hertfordshire
09.2024 - Current
  • Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
  • Prepared meals for patients, ensured balanced nutrition intake.
  • Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
  • Assisted in patient care, improved comfort and well-being.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Met with patients and families to discuss care plan adaptations, seeking continual improvement.
  • Safely and securely transported patients using hoists and wheelchairs.
  • Provided basic patient health care, administering blood tests, taking blood pressure and dressing wounds.
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives.
  • Ensured patients took all medications as prescribed by their doctor, recording details of itchings and side effects.

General assistant/Cashier

Constellation/Watford Fc
Watford , Hertfordshire
07.2023 - 01.2025
  • Warmly greeted customers and proactively reduced wait times.
  • Offered exceptional customer service with strong product knowledge.
  • Worked closely with team members to achieve collective goals and objectives and offered support.
  • Greeted guests and clients with warmth and professionalism.
  • Upheld high hygiene standards by periodically emptying rubbish bins, clearing aisle spillages and cleaning high touchpoint areas.
  • Handling cash and the till.

Waitress

Ready Burger
Watford , Hertfordshire
09.2023 - 10.2023
  • Attended to customers with friendly and accurate service.
  • Achieved excellent customer service by greeting customers and meeting quality expectations.
  • Served high volumes of guests in fast-paced service environments with exceptional customer service
  • Maintained clean and sanitary food preparation areas and equipment.
  • Addressed questions, concerns and complaints of customers.
  • Operated cash register to take payments and process orders.


Education

Diploma of Higher Education - Business Management

West Herts College
Watford, Hertfordshire, United Kingdom
09/2023 -

Skills


  • Customer service
  • Teamwork
  • Time management (Punctuality)
  • Adaptability
  • Well Organised
  • Strong communication
  • Communicating with dementia patients
  • Multitasking under pressure
  • Medication Administration
  • Health assessment and monitoring
  • Emergency response training
  • First Aid
  • Housekeeping

GCSEs

English and Maths in progress currently

Business Management 5

History 4

Certification

Care certificate

Red Cross first aid certificate

References

References available upon request.

Timeline

Healthcare assistant

Audley (Mayfield villages)
09.2024 - Current

Waitress

Ready Burger
09.2023 - 10.2023

General assistant/Cashier

Constellation/Watford Fc
07.2023 - 01.2025

Diploma of Higher Education - Business Management

West Herts College
09/2023 -

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Rumbidzai Majuru