Rumbidzai Majuru
WATFORD,Hertfordshire
Summary
I am highly motivated and ambitious person seeking for an opportunity to get more experience and skills .l have strong communication skills and outgoing personality, I am confident in my ability to adapt and excel in a customer-facing role from skills l got from working at Watford stadium as a general assistant and cashier , however working at Ready burger restaurant gave me an opportunity to perform my skills as a waitress and increase them for example solving problems with customers and dealing with money and tills . l also have healthcare assistance skills l got from Mayfield villages , taking care of elderly people gave me patience and increased my communication skills on how to talk and understand customers . l also have experience on performing first aid and CPR which will improves safety within the workplace .
Overview
2
2
years of professional experience
1
1
Certification
Work history
Healthcare assistant
Audley (Mayfield villages)
Watford, Hertfordshire
09.2024 - Current
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Prepared meals for patients, ensured balanced nutrition intake.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Assisted in patient care, improved comfort and well-being.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Met with patients and families to discuss care plan adaptations, seeking continual improvement.
- Safely and securely transported patients using hoists and wheelchairs.
- Provided basic patient health care, administering blood tests, taking blood pressure and dressing wounds.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Ensured patients took all medications as prescribed by their doctor, recording details of itchings and side effects.
General assistant/Cashier
Constellation/Watford Fc
Watford , Hertfordshire
07.2023 - 01.2025
- Warmly greeted customers and proactively reduced wait times.
- Offered exceptional customer service with strong product knowledge.
- Worked closely with team members to achieve collective goals and objectives and offered support.
- Greeted guests and clients with warmth and professionalism.
- Upheld high hygiene standards by periodically emptying rubbish bins, clearing aisle spillages and cleaning high touchpoint areas.
- Handling cash and the till.
Waitress
Ready Burger
Watford , Hertfordshire
09.2023 - 10.2023
- Attended to customers with friendly and accurate service.
- Achieved excellent customer service by greeting customers and meeting quality expectations.
- Served high volumes of guests in fast-paced service environments with exceptional customer service
- Maintained clean and sanitary food preparation areas and equipment.
- Addressed questions, concerns and complaints of customers.
- Operated cash register to take payments and process orders.
Education
Diploma of Higher Education - Business Management
West Herts College
Watford, Hertfordshire, United Kingdom 09/2023 -
Skills
- Customer service
- Teamwork
- Time management (Punctuality)
- Adaptability
- Well Organised
- Strong communication
- Communicating with dementia patients
- Multitasking under pressure
- Medication Administration
- Health assessment and monitoring
- Emergency response training
- First Aid
- Housekeeping
GCSEs
English and Maths in progress currently
Business Management 5
History 4
Certification
Care certificate
Red Cross first aid certificate
References
References available upon request.
Timeline
Healthcare assistant
Audley (Mayfield villages)
09.2024 - Current
Waitress
Ready Burger
09.2023 - 10.2023
General assistant/Cashier
Constellation/Watford Fc
07.2023 - 01.2025
Diploma of Higher Education - Business Management
West Herts College
09/2023 -