Rumanna Khan

Due to the current business position I am actively looking for new employment, as I feel my position at the company is not promised.

As part of my apprenticeship I was allocated the role of shadowing a safety facilitator, from this I have learnt and developed many skills. I have had a good insight into the importance of fostering a culture of safety within the workplace. I have learned to effectively communicate and implement safety protocols, ensuring all team members understand and adhere to these guidelines. I can confidently conduct thorough safety inductions and training sessions, emphasising the significance of hazard identifications, risk assessment and the use of PPE. I can also facilitate meetings, take minutes, assign actions and send out meeting minutes. I am able to confidently use Microsoft Office to showcase and store information and media, I am proficient in organisation and have been able to sort files and folders to ensure everything is in order. My role has enhance my problem solving skills as I address safety concerns and implement preventative measures. I am able to adapt to different environments quickly as I am either in the office or on site where it is a fast paced environment. Being a safety facilitator has showed me the importance of continuous improvement, collaboration, and proactive measures to create a secure and healthy work environment for all.

I was able to stay on top of my work duties as well as my duties as an apprentice. I am able to complete my college coursework on time and to a high standard, and have enjoyed the opportunity to be able to work and gain a qualification at the same time. I have shadowed senior team members to observe established processes and best practices.

I have also taken out time from work to attend training sessions and gain more qualifications and I am currently awaiting availability to complete my Institution of Occupational Safety and Health (IOSH). I have engaged in on-the-job training to enhance skills related to specific trades and to develop my understanding of our software systems that are used, as well as an A3 Thinking Workshop to develop my problem solving skills.

I have a Level 2 and 3 certification in food safety, and I maintain a strong knowledge of food safety practices. I'm excellent at time management and organization, and I have researched, developed, and recommended recipes to keep my menu fresh and attract more customers. I've researched new recipes to create a distinctive bakery brand, managed inventory and payroll to achieve cost efficiencies, and monitored storage temperatures to preserve food quality. Additionally, I track food supplies and place orders when necessary, clean and maintain kitchen equipment and ovens, and oversee the bakery budget with a strong understanding of accounting software. I always comply with health and safety codes, and I package and label baked goods with accurate descriptions and ingredients. I run my own social media from taking pictures of my products to posting, this ensures I am targeting the right audience and gaining more customers by using Tik Tok, Instagram, Facebook etc...

I have experience managing bookings using BART software, delivering front of house duties with a warm and professional manner, and greeting incoming customers in a friendly and knowledgeable way. I'm skilled at answering and resolving enquiries from clients, vendors, and the general public, screening and verifying visitor IDs, and providing clerical support to company employees. Additionally, I'm adept at answering multiple telephone calls per day, using clinic software to generate invoices and process client payments, and liaising with office cleaners and maintenance service providers. Lastly, I'm experienced in operating fax machines, copy machines, and other standard office equipment.

I received orders for products from Morrisons by customers through the Amazon Prime app, picked, bagged, and staged items within a set time, and ensured packages were labelled and organized for accurate deliveries. This job taught me to be punctual and finish my tasks ahead of the deadline, as well as improve my teamwork skills by helping colleagues and working together to finish all the orders for the day. I helped out customers and tended to their needs and queries when needed, put out stock on the shelves, and ensured the store looked tidy and welcoming. I worked effectively and efficiently to consistently achieve productivity targets, accurately packed and picked high-volume orders in fast-paced environments, and processed orders using handheld scanners with speed and precision. I complied with health and safety by responsibly using equipment, checked quality of products and packaging to meet high standards, and carried out routine housekeeping duties in a warehouse environment for organized spaces and stock. I followed moving and handling procedures to minimize the risk of injury when lifting and carrying weights of up to 20kg, maintained a quick pace to meet order deadlines, and sorted stock to prepare for processing activities and increase efficiency.

As a seasonal worker, I rotated prepared bakery items to maintain appetizing, visually appealing displays, priced and packaged items for customers, and evaluated the display and appearance of goods to maintain aesthetics. I checked products every shift to find items that were nearing their best before date and marked them down for discounted prices. I oversaw putting out stock to ensure the shelves were full, neat and tidy. I regularly cleaned the bakery areas, strictly following disinfection guidelines to sustain food preparation environments. I was involved with the customers, tended to their needs from helping them find their way around the store to slicing their bread. I also reached out to other employees, giving them a hand if they needed help to finish their tasks. I am a quick learner and was able to pick up on doing my tasks effectively and quickly.