Summary
Overview
Work history
Skills
Timeline
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Ruksana Azmin

Romford,Essex

Summary

Detail-oriented and proactive People Administrator with experience in HR operations, employee lifecycle management, and process improvement. Skilled in onboarding, HR systems management, and compliance, with a strong ability to balance high-volume workloads in fast-paced environments. Adept at supporting teams through reporting, training, and resource management to drive efficiency and excellent service. Proficient in Workday, Oracle, and Salesforce, ensuring data accuracy and seamless HR processes.

Overview

16
16
years of professional experience

Work history

Diversity and Inclusion Advisor

Ocado Logistics
01.2024 - Current
  • As a Diversity and Inclusion Advisor, I research, apply and promote diversity initiatives and share best practice. Provide advice, guidance and support on equality and diversity issues.
  • Create comprehensive D&I strategies aligned with the company’s goals and values. Develop and execute action plans to implement D&I initiatives across the organisation.
  • Work with HR to implement recruitment practices that attract a diverse pool of candidates. Develop strategies to retain diverse talent and ensure their growth and development within the company.
  • Promoted a positive working environment with equal opportunity initiatives.
  • Worked closely with leadership teams to promote diverse hiring practices.
  • Boosted employee morale, established an inclusive work climate.
  • Enhanced company culture by implementing diversity and inclusion policies as well as setting up communities within different areas of the business

Senior People Administrator Right to Work Lead

Ocado Retail
07.2022 - 12.2023
  • Immigration & Compliance Expertise: Providing accurate UK immigration advice, ensuring documentation meets legal requirements, and managing Skilled Worker sponsorships as a Level 2 SMS user.
  • Right to Work & Workday Management: Overseeing Right to Work compliance within Workday, maintaining accurate records, conducting audits, and ensuring adherence to UK regulations.
  • Employee Lifecycle Support: Managing end-to-end immigration processes, offering clear, proactive updates, and ensuring a seamless employee experience.
  • Process Improvement & Risk Mitigation: Identifying efficiencies, strengthening compliance frameworks, and resolving escalations through deep-dive analysis.
  • Stakeholder Collaboration: Partnering with internal teams to embed best practices, streamline policies, and enhance compliance culture

People Administrator

Ocado Group
11.2021 - 07.2022
  • New Starter & On boarding Management: Experienced in managing the full employee lifecycle, including issuing contracts and new starter packs, maintaining HR systems with accurate employee records, and conducting first-day HR inductions (Health & Safety tours, access passes, and IT setup). Ensuring all new starters complete mandatory training such as WPP Compliance Training, IPA Training, and company induction.
  • Leaver Process & Off boarding: Responsible for processing leavers efficiently in HR systems, issuing leaver letters, coordinating exit interviews, and ensuring timely IT access deactivation and equipment collection.
  • Process & Service Improvement: Driving continuous improvements in quality, efficiency, and client service by creating and updating process guides. Providing clear, structured documentation to support managers, team members, and the wider People team.
  • Team Leadership & Support: Supporting the Team Leader by leading daily huddles, fostering team engagement, attending client meetings, managing team resource allocation, and running daily performance reports. Delivering training to team members to ensure consistency and accuracy.
  • Workload & SLA Management: Handling high-volume tasks in a fast-paced environment, including daily reporting, scheduling invites, tracking outcomes, and managing ad-hoc queries. Consistently meeting deadlines and resolving issues within agreed SLAs while maintaining a high level of accuracy.
  • HR Data, Compliance & Systems Expertise: Ensuring HR data integrity and compliance with Data Protection regulations while managing electronic personnel files. Proficient in HR systems including Workday, Oracle, Salesforce, and proprietary platforms, leveraging technology to enhance operational efficiency.

Convenience store manager

Sainsburys
06.2009 - 11.2021
  • Team Leadership & Performance: Led and inspired a high-performing team, setting excellent retail standards to enhance customer experience and drive results.
  • Store Operations & Compliance: Held full accountability for store processes, ensuring a safe, welcoming environment while upholding company policies and legal compliance.
  • HR & Workforce Management: Oversaw recruitment, payroll, performance, and dismissals, managing the full colleague lifecycle using Oracle and Kronos to ensure accurate data and compliance.
  • Employee Relations & Policy Implementation: Advised peers on policy adherence, fostering a fair and consistent ER culture while mitigating risk.
  • Change & Innovation: Championed new technologies and ways of working, adapting quickly to change to improve efficiency and store performance.

Skills

  • Health and Safety regulations
  • Project Management
  • Staff mentoring
  • Microsoft Office proficiency
  • Staff retention techniques
  • Initiative taking
  • Critical evaluation
  • Customer Service
  • Gender equality promotion
  • Diversity advocacy
  • Inclusive leadership
  • Employee engagement
  • Staff coaching

Timeline

Diversity and Inclusion Advisor

Ocado Logistics
01.2024 - Current

Senior People Administrator Right to Work Lead

Ocado Retail
07.2022 - 12.2023

People Administrator

Ocado Group
11.2021 - 07.2022

Convenience store manager

Sainsburys
06.2009 - 11.2021

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Ruksana Azmin