Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
Hi, I’m

Ruhul Amin

Bolton,Greater Manchester
Your most unhappy customers are your greatest source of learning.
Bill Gates
Ruhul Amin

Summary

Customer-oriented, strategic-thinking and meticulous sales professional with over 5 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multitasking and self-motivated leader with expertise on expanding network connections, introducing products, implementing pricing models, inventory control and projections, vendor relations and territory development. Effective at identifying customer needs to deliver solutions. Tactical team builder and energetic strategic planner seeking to leverage an effective background into sales role with dynamic organisation.

Overview

14
years of professional experience
15
years of post-secondary education

Work history

Rigglotel Limited
Salford, Manchester

Business Development Manager
09.2023 - Current

Job overview

  • Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
  • Generated leads to bring in new client revenue and improve bottom-line profitability.
  • Contacted and converted potential customers via telephone, email and in-person enquiries.
  • Drew on understanding of key markets to push development of business strategies.
  • Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
  • Consistently exceeded revenue targets through new account development.
  • Identified opportunities to drive business growth, diversification and expansion.
  • Reported to senior leadership on latest research on market insights, industry trends and expansion opportunities.
  • Introduced new technologies into team workflows to boost output efficiency and accuracy.

Ezzy Group
Dhaka, Bangladesh

Business Development Manager
01.2021 - 08.2023

Job overview

  • Conduct thorough research to identify untapped client prospects and emerging markets.
  • Enhance client satisfaction and retention by devising innovative strategies to cater to their needs.
  • Provide valuable support in developing and executing marketing plans, advertising campaigns, and direct marketing initiatives.
  • Skillfully create visually compelling client presentations and materials, utilizing PowerPoint and sales displays.
  • Employ effective communication skills to negotiate favorable business terms with both new and existing clients, using various mediums like phone, email, and face- to-face meetings.
  • Manage and optimize social media channels to foster increased engagement among the target audience
  • Collaborate closely with internal or external creative agencies to craft captivating marketing materials, such as brochures and advertisements.
  • Prepare and deliver compelling pitches to potential investors and businesses, showcasing the value and potential of the organization.
  • Actively participate in networking events and industry conferences to expand professional connections and explore business opportunities.

Ezzy Group
Dhaka, Bangladesh

Business Developement Executive
03.2018 - 12.2020

Job overview

  • Strategised with sales teams to prospect and qualify potential customers within assigned geographic territories.
  • Developed and implemented value-adding strategies to increase product and service profitability.
  • Researched competitor behaviour and adapted tactics to boost performance.
  • Generated new leads through networking at industry conferences and events.
  • Led strategy meetings to scope project goals and reporting frameworks.
  • Hosted focus groups to inform and enhance marketing strategies.
  • Completed market research to map key segments and expand customer base.
  • Planned online content management and social media strategy.
  • Led cross-functional teams to create and deliver impactful marketing campaigns.

Orion Footwear Limited
Dhaka, Bangladesh

Sales Assistant
05.2015 - 02.2018

Job overview

  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
  • Accepted and processed cash, card and mobile payments using POS systems.
  • Following opening and closing procedures for the store.
  • Keeping the store clean and organized, including tidying up displays and fitting rooms.
  • Adhering to store policies and procedures, including health and safety guidelines.
  • Communicating with colleagues and supervisors to ensure smooth operations.
  • Supporting other team members during busy periods or as needed. Contributing to a positive and supportive work environment.
  • Continuously improving product knowledge to assist customers effectively.

Daily Needs Supermarket
Dhaka, Bangladesh

Store Assistant
02.2013 - 04.2015

Job overview

  • Greet and assist customers in a friendly and helpful manner, providing information about products and promotions.
  • Restock shelves and ensure products are neatly arranged and properly labeled.
  • Monitor inventory levels and communicate stock needs to management.
  • Maintain cleanliness and organization throughout the store, including aisles, checkout areas, and restrooms.
  • Assist with receiving deliveries, checking for accuracy and quality of products.
  • Help to unload and unpack merchandise, storing items in designated areas.
  • Monitor and manage expiration dates and product freshness, rotating stock as needed.
  • Assist with pricing and markdowns, ensuring accurate pricing on shelves and displays.
  • Respond to customer inquiries, complaints, and requests for assistance, escalating issues to management when necessary.
  • Follow all safety and sanitation procedures to ensure a clean and safe environment for customers and staff .

Compass Group UK & Ireland
O2 Arena, London, UK

Suites Admin (Levy Restaurants)
04.2012 - 12.2012

Job overview

  • Make sure stock up to par level.
  • Make sure the preorder charged correctly.
  • Take orders from customers over the phone and from suits attendants.
  • Process payments
  • Prepare end of the day baking report
  • Stock-take, Order stock

Compass Group UK & Ireland
O2 Arena, London, UK

Suites Attendant (Levy Restaurants)
02.2010 - 03.2012

Job overview

  • Greeting guests upon arrival and ensuring a warm and welcoming atmosphere.
  • Taking food and beverage orders from guests and providing recommendations.
  • Serving food and beverages promptly and efficiently.
  • Arranging food displays and ensuring proper presentation of items.
  • Monitoring and replenishing supplies throughout the event to maintain a clean and organized environment.
  • Providing personalized service to VIP guests and attending to their needs.
  • Upselling additional food, beverage, or hospitality services to enhance guest experience and increase revenue.

Education

Anglia Ruskin University
UK

Bachelor of Arts from Accounting
09.2009 - 10.2012

Dhaka College
Bangladesh

Higher Secondary Certificate from Science
01.2002 - 12.2003

Motijheel Model High School & College
Bangladesh

Secondary School Certificate from Science
01.1992 - 12.2001

Skills

  • Customer service
  • Can-do Attitude
  • Attention to details
  • Team Player
  • Self-motivated
  • Reliability and dependability
  • Relationship management
  • Campaign management
  • Merchandising proficiency
  • Training and mentoring
  • Multilingual
  • Problem-solving
  • Time management

Accomplishments

  • Awarded “Certificate of Appreciation for Excellent Performance” at Ezzy Group in the year of 2018
  • Awarded “Levy Legend” at Levy Restaurants in year of 2012

Timeline

Business Development Manager

Rigglotel Limited
09.2023 - Current

Business Development Manager

Ezzy Group
01.2021 - 08.2023

Business Developement Executive

Ezzy Group
03.2018 - 12.2020

Sales Assistant

Orion Footwear Limited
05.2015 - 02.2018

Store Assistant

Daily Needs Supermarket
02.2013 - 04.2015

Suites Admin (Levy Restaurants)

Compass Group UK & Ireland
04.2012 - 12.2012

Suites Attendant (Levy Restaurants)

Compass Group UK & Ireland
02.2010 - 03.2012

Anglia Ruskin University

Bachelor of Arts from Accounting
09.2009 - 10.2012

Dhaka College

Higher Secondary Certificate from Science
01.2002 - 12.2003

Motijheel Model High School & College

Secondary School Certificate from Science
01.1992 - 12.2001
Ruhul Amin