A results-driven leader with a Master’s degree in Engineering Business Management and a strong background in operations, logistics, and team leadership. Experienced in managing teams, optimising processes, and ensuring high safety and performance standards. With hands-on experience in transport logistics and pharmaceutical deliveries, I understand the importance of precision, compliance, and efficiency in time-sensitive environments. Passionate about the rail industry, I am eager to apply my leadership and operational expertise to enhance driver performance and customer experience at Southeastern Railway.
Operational & Performance Management – Skilled in optimizing processes, improving efficiency, and achieving KPIs
Transport & Logistics Experience – Direct experience in delivery operations, route planning, and compliance
Stakeholder & Client Engagement – Strong communicator with experience in managing relationships between teams and external clients
Safety & Compliance – Understanding of quality control, regulatory requirements, and transport safety protocols
Problem-Solving & Decision Making – Analytical thinker with a structured approach to problem-solving and strategic planning
Awarded Top 100 sales customer advisor at Three UK