Rueben Barker
Bedforshire,Bedfordshire
Summary
Dynamic professional with expertise in relationship building, client relations, and customer service, complemented by strong verbal and written communication skills. Demonstrates adaptability and calmness under pressure while maintaining alertness and ensuring health and safety awareness. Proficient in customer relationship management systems and social media management, with a proven ability to engage audiences effectively. Skilled in leadership and initiative, aiming to leverage these competencies to foster meaningful connections and drive organisational success.
Overview
5
5
years of professional experience
25
25
years of post-secondary education
Work history
Spa Lifeguard
Aqua Sana Forest Spa
Woburn, Central Bedfordshire
08.2024 - Current
- Enforced strict pool rules, reducing risk of accidents dramatically.
- Managed general housekeeping duties around the pool area for a pleasant environment.
- Performed rescues in high-pressure situations safeguarding patron lives.
- Worked closely with management to develop emergency response plans.
- Provided first aid for minor injuries, ensuring quick recovery.
- Carried out daily operational checks of equipment for optimal performance.
- Provided professional and friendly customer service to pool and leisure centre users.
- Handled customer incidents professionally while prioritising safety and well-being.
- Supported the smooth operation of the facility during busy periods.
- Worked collaboratively with colleagues to ensure a safe and welcoming environment.
Freelance Videographer & Content Manager
Self-Employed
Bedfordshire
06.2024 - Current
- Leveraged appropriate lighting settings for achieving desired visual effect.
- Conducted post-production tasks such as editing, dubbing and colour correction to enhance film quality.
- Handled multiple projects simultaneously without sacrificing quality or missing deadlines.
- Planned, filmed, and edited short-form video content for social media platforms.
- Managed content calendars and posting schedules.
- Generated leads, negotiated projects, and maintained client relationships.
Hair Salon Coordinator/Administrator
Industry Hair Salon
Luton
07.2021 - 08.2024
- Maintained a clean, organised reception area for improved client experience.
- Responded promptly to email enquiries from potential customers.
- Handled client complaints with professionalism and tact.
- Managed conflict resolution amongst team members, maintaining high morale.
- Liaised with suppliers for timely delivery of products.
- Oversaw daily operations of the salon, ensuring smooth running of all activities.
- Arranged promotional events to attract new clientele.
- Monitored expenses and revenue to manage budget needs.
- Facilitated payroll tasks to provide salaries to staff.
Education
GCSEs - English Literature
Stopsley High School
Luton 09.2017 - 06.2022
GCSEs - English Language
Stopsley High School
Luton 09.2017 - 06.2022
GCSEs - Maths
Stopsley High School
Luton 08.2017 - 06.2022
GCSEs - Sociology
Stopsley High School
Luton 08.2017 - 06.2023
A-Levels - Human Biology (Applied Level 3)
Luton Sixth Form College
Luton 09.2022 - 06.2024
A-Levels - Psychology (A Level)
Luton Sixth Form College
Luton 09.2022 - 06.2024
A-Levels - Physical Education (A Level)
Luton Sixth Form College
Luton 09.2022 - 06.2024
Skills
Relationship building
- Strong verbal communication
- Customer service
- Calmness under pressure
- Alertness upkeep
- Customer relationship management systems
- Adaptability
- Strong written communication
- Pressure handling
- Social media engagement competency
- Client Relations
- Social Media Management
- Health & Safety Awareness
- Leadership & Initiative
Timeline
Spa Lifeguard
Aqua Sana Forest Spa
08.2024 - Current
Freelance Videographer & Content Manager
Self-Employed
06.2024 - Current
A-Levels - Human Biology (Applied Level 3)
Luton Sixth Form College
09.2022 - 06.2024
A-Levels - Psychology (A Level)
Luton Sixth Form College
09.2022 - 06.2024
A-Levels - Physical Education (A Level)
Luton Sixth Form College
09.2022 - 06.2024
Hair Salon Coordinator/Administrator
Industry Hair Salon
07.2021 - 08.2024
GCSEs - English Literature
Stopsley High School
09.2017 - 06.2022
GCSEs - English Language
Stopsley High School
09.2017 - 06.2022
GCSEs - Maths
Stopsley High School
08.2017 - 06.2022
GCSEs - Sociology
Stopsley High School
08.2017 - 06.2023