Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
7
7
years of professional experience
Work history
Wondrous Theatre
Eriko Nagata
Dalston, Hackney
08.2023 - Current
Provided customer service and style assistance
Managed finances and administrative requirements to keep centre operating according to targets.
Coordinated maintenance and cleaning work to keep facility in good condition.
Float hub
Tony Bruno
Shoreditch, Hackney
12.2022 - 04.2023
Spearheaded contract negotiation to obtain favourable terms for quality, cost and delivery requirements.
Selected, trained and performance-managed staff to build results-focused team.
Introduced operational and administrative procedures to uphold integrity of current processes.
Used automatic tracking systems to keep computer system updated with goods movements and proactively place new orders at optimal times.
Sonora Cafe
Kai Fish
Kensal Rise,, London
01.2022 - 09.2022
Established positive rapport with 30 regular customers by facilitating personalised guest experience.
Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
Trained new team members with positive reinforcement and respectful, motivational coaching.
Warmly greeted and served customers, promptly processing payments to minimise wait times.
Coordinated preparation of food orders to facilitate highly organised and timely service by waiting staff.
School Facilitator
Arc after school program
Los Angeles, california
11.2019 - 03.2020
Organised and prepared materials for session delivery.
Facilitated group and one-to-one teachings with targeted curriculum programmes.
Presented data reports and analysis to enable progress evaluation.
Planned sessions following programme requirements and determined ways to deliver sessions to meet participant needs.
Encouraged students to take part in civic engagement by creating anti vaping campaigns
Caretaker
Maat Elman
Los Angeles , california
10.2016 - 01.2019
Looked after 30 year old with Cerebral Palsy for 3 years
Translated non verbal language to help her connect with others and provided emotional support
Assisted in a Yin yoga therapy class
Education
AA - Film and Psychology
West Los Angeles College
Los Angeles/ United States
09/2014 - 06/2016
Certificate of completion - Somatics
Somatic practice for self and community care
remote
03/2021 - 05/2021
Skills
Attentive and focused customer service
Very strong communication skills both verbal and written