Ruby Mae Kilkenny
London,Chingford
Summary
Friendly and reliable with solid background in team working environments. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Skilled in building lasting relationships to drive repeat business and enhance overall satisfaction.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
Solution Sales Advisor
Halfords
Chingford, Waltham Forest
2023.09 - Current
- Helped and solved with multiple customer troubles/queries.
- Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
- Maintained store standards to uphold clean, professional appearances.
- Provided customers with price information and handled financial transactions.
- Understood store goals which helped achieve daily targets.
- Placed customer orders, providing guidance on product delivery timeframes.
Work Experience
Cadburys
Chingford , Waltham Forest
2024.07 - 2024.07
- During year 12 I completed a 5 day online work experience with Cadbury, which involved working in groups to create a new product and presentation.
- Increased my confidence when talking to new people esspecially over computer
- Helped my communication skills
- Overcome probelms as a team
Education
GCSEs - Secondary School
Heathcote School & Science College
London 2018.09 - 2023.06
A-Levels -
Heathcote Sixth form
London 2023.09 - 2025.06
Skills
- Order taking
- Restocking inventory
- GDPR compliance
- Query resolution
- Store appearance maintenance
Timeline
Work Experience
Cadburys
2024.07 - 2024.07
Solution Sales Advisor
Halfords
2023.09 - Current
A-Levels -
Heathcote Sixth form
2023.09 - 2025.06
GCSEs - Secondary School
Heathcote School & Science College
2018.09 - 2023.06