Ruby Arshad Baig
Walsall,United Kingdom
Summary
Outgoing Office Administrator with 23 years of experience with talent multitasking to complete daily duties while resolving issues as they arise. Adept in personal time management while simultaneously greeting visitors, managing phone switchboard and tackling requests made by staff. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Health care worker
Forever Care Walsall Ltd
Walsall, West Midlands
01.2024 - Current
- Assisted residents with personal care activities including toileting, bathing, dressing and undressing.
- Performed light domestic duties to support residents in supported living maintain clean and orderly living space.
- Followed directions outlined by to provide individualised care to service users with complex medical needs.
Head Manager
Maternity & Children Hospital
Makkah, Saudi Arabia
03.2012 - 12.2023
- Currently, successfully leading the Obstetric department.
- Boosted overall Patients reviews, staying conditions and percentage of Satis ed
- Patients
- Participated during the Pandemic
- Worked with HR to maintain accurate and confidential employee records, enforcing compliance with regulatory standards.
- Coordinated office workflow and implemented improvements to drive efficiency and productivity.
- Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
- Processed invoices and financial data with strong eye for detail.
- Worked to facilitate positive, productive working environments through reliable administrative support.
Head Nurse
Al-Noor Hospital, Al-Aziziyah, Mecca, KSA
Aziziyah, Saudi Arabia, Pakistan
01.2006 - 02.2012
- Successfully lead as a Head Nurse in CCU department for 5 years.
- Participated in enhancing Staff Perfiormance, Cooperation and Communication.
- Attended, paid Attention to and Participated in helping during Natural disasters.
- Maintained high quality of nursing assessments, care planning and team training through performance reviews and periodic supervisions.
- Collaborated with senior management to implement findings from process audits to develop and implement hospital policies.
- Produced high quality documentation to enhance ward communication, including developing long-term patient care plans.
Staff nurse
Al-Noor Hospital, Al-Aziziyah, Mecca, KSA
Makkah, Saudi Arabia
07.2001 - 12.2005
- Provided excellent services in Cardiac ICU department.(Open heart surgery)
- Later promoted as a Head manager, keen on excellence evaluation, performance and leadership.
- Administered medication with meticulous attention to detail.
- Delivered exceptional care to boost patient health outcomes.
- Disposed of samples and hazardous waste to prevent infection.
- Maintained accurate, up-to-date patient records, maximising data accuracy.
Nurse
Ittefaq Hospital, Lahore, Pakistan
Lahore, Makkah, Lahore, Pakistan
10.1998 - 04.2001
- Organized and hosted VIP events and was responsible for handling ‘exclusive' clients
- Supported patients with critical conditions, planning and implementing targeted strategies for optimal recovery outcomes.
- Supported physicians and consultants with tests and procedures.
- Delivered life support with updated first aid and CPR training.
- Built caring, compassionate relationships with patients, providing emotional support and encouragement during complex surgeries.
- Administered medication in line with stringent drug regulations.
- Assisted with routine medical tests and evaluations, documenting findings to aid care planning.
- Established positive rapport with patients and families through active listening and compassionate care.
Education
Diploma - Midwifery
Ittefaq Hospital
Lahore09.1998
Diploma - General Nursing
Ittefaq Hospital
Lahore04.1997
Skills
- Answered inbound calls
- Enquiry handling
- Data analysis
- Office inventory management
- Claims administration
- Calendar management
- Office management
- Organising meetings
- Administration support
- Complaint resolution
- Data entry
- File and data retrieval systems
- Report writing
- Motivational leadership style
- Data management
Certification
- Adult Physical assessment
- Pharmacology
- Stroke Study
- Osteoporosis Study Conference
- BCLS Provider Course
- Advance Trauma Life Support course
- Cardiovascular Study Course
- Intensive Care Unit Unification Course
- Nursing Leadership and Management Course
- Mechanical Ventilation & nutrition workshop course
- Nurse's role on Physical restrain course
- Principles of Infection Control course
Languages
Urdu
Advanced
C1
English
Intermediate
B1
Arabic
Intermediate
B1
Punjabi
Advanced
C1
Timeline
Health care worker
Forever Care Walsall Ltd
01.2024 - Current
Head Manager
Maternity & Children Hospital
03.2012 - 12.2023
Head Nurse
Al-Noor Hospital, Al-Aziziyah, Mecca, KSA
01.2006 - 02.2012
Staff nurse
Al-Noor Hospital, Al-Aziziyah, Mecca, KSA
07.2001 - 12.2005
Nurse
Ittefaq Hospital, Lahore, Pakistan
10.1998 - 04.2001
Diploma - Midwifery
Ittefaq Hospital
Diploma - General Nursing
Ittefaq Hospital
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