Ruby Wilkinson
Plymouth,Devon
Summary
I am a dedicated and compassionate graduating student seeking a career in primary school education and teaching. With a strong passion for supporting children’s learning and development, I bring enthusiasm, patience, and a genuine commitment to creating positive experiences. Although new to teaching, my background in customer‑focused retail and front-of-house roles has equipped me with excellent communication, problem‑solving, and relationship‑building skills that transfer naturally into the classroom environment. I am committed to fostering an engaging and positive environment where every learner feels encouraged to succeed.
Overview
4
4
years of professional experience
Work history
Retail Sales Associate
House of Fraser
Plymouth, Devon
2024.08 - 2026.03
- Maintained tidy sales floor to enhance shopping experience.
- Supported marketing initiatives by setting up promotional displays weekly.
- Operated till systems correctly, ensuring accurate transactions.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Front Of House
The Lemon Tree
Plymouth, Devon
2022.02 - 2024.10
- Managed high volume orders during peak hours maintaining quality of service.
- Delivered exceptional service to customers for their enjoyment and comfort.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
- Executed cash handling duties with precision to uphold financial integrity.
Education
GCSEs -
Scott Medical And Healthcare College
Plymouth 2019.09 - 2021.07
Level 3 Extended Diploma - Film, Animation and Media
Arts University Plymouth
Plymouth 2021.09 - 2023.07
Bachelor of Arts - Fashion Communications
Arts University Plymouth
Plymouth 2023.09 -
Skills
- Patient communication
- Teamwork and contribution
- Organisation and planning
- Empathy and compassion
- Google Classroom proficient
- Technology savvy
Affiliations
- Creative Writing and World Building
- Photography
- Board Games and Role-Playing Games
- E-Sports
- Technology
Languages
English
Native
French
Intermediate
References
References available upon request.
Timeline
Retail Sales Associate
House of Fraser
2024.08 - 2026.03
Bachelor of Arts - Fashion Communications
Arts University Plymouth
2023.09 -
Front Of House
The Lemon Tree
2022.02 - 2024.10
Level 3 Extended Diploma - Film, Animation and Media
Arts University Plymouth
2021.09 - 2023.07
GCSEs -
Scott Medical And Healthcare College
2019.09 - 2021.07