Salon Assistant
SjForbes
01 2024 - Current
Hi, I’m
RUBY TOWNEND
Chertsey ,England
Summary
I am a dedicated and detail-oriented professional with strong communication and multitasking skills. My experience in customer service and salon environments has equipped me with the ability to resolve issues efficiently while maintaining a high level of client satisfaction. I am passionate about continuous learning and development. With a focus on teamwork and a commitment to providing exceptional service, I am eager to contribute positively to a dynamic team and help achieve organizational goals.
Work history
SjForbes
Salon Assistant
01 2024 - Current
Job overview
- Demonstrated professionalism and when dealing with sensitive client information.
- Sustained cleanliness of salon, enhancing overall client experience.
- Improved customer satisfaction by providing friendly and attentive service.
- Maintained professional knowledge and continuous development through my training
- Monitored and managed reception area, greeting clients and managing stylist flow to reduce wait times.
- Replenished salon retail products and identified items to be reordered.
- Effectively promoted additional services, products and treatments to generate additional revenue.
- Developed strong and lasting rapport with clients through consistent delivery of requested services.
HB Leisure
Games host
04 2023 - 12 2023
Job overview
- Skilled in cash handling and sales strategies
- Monitored and updated stock levels and inventory databases.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Applied positive customer service approach to increase satisfaction levels.
- Increased revenue by upselling and recommending products.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Hb Leisure
Arcade host
05 2022 - 11 2022
Job overview
- Managed stocking and tracking of prizes with precision.
- Ensured customer satisfaction by providing excellent service.
- Maintained cleanliness of gaming area for a comfortable environment.
- Conducted regular maintenance checks on all equipment, enhancing safety standards.
- Resolved customer complaints promptly, ensuring their satisfaction.
- Performed opening and closing duties meticulously, maintaining operational efficiency .
Education
Brooklands college
09/2020 - 07/2023
University overview
- Entry level 3 Hair and beauty 2020-2021
- Level 1 Hair and beauty Diploma 2021-2022
- BTEC Level 2 Applied science-Forensics 2022-2023
- GCSE english grade 5
- Functional skills level 1 maths and english
Skills
- Teamwork
- Creativity
- Work ethic
- Time management
- Communication
- Attention to detail
- Problem-solving
- Verbal communication
- Customer-focused
- Sales strategies
- Complaint resolution
Timeline
Games host
HB Leisure
04 2023 - 12 2023
Arcade host
Hb Leisure
05 2022 - 11 2022
Brooklands college
09/2020 - 07/2023