Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Ruby Straw

Ripley,Derbyshire

Summary

I'm a kind and caring individual with a strong enthusiasm for a role in which I can make a difference to young people's lives. I previously worked as an Apprentice Optical Assistant, where I had the pleasure of working with children from age 2 through to the elderly. Unfortunately the job wasn't offering me the caring role that I'd anticipated as it was more sales and target driven. The part of the day I enjoyed the most was when children came in between 3-5pm. Therefore, I would like to move away from a sales based role to a more nurturing role where I can help young children grow and develop.


I demonstrate exceptional empathy, understanding, and nurturing qualities, ensuring comfort and reassurance for all children. I have some knowledge of safeguarding procedures and special educational needs, with an encouraging attitude that inspires trust. I possess excellent organisational and communication skills, complemented by ICT proficiency and resourceful creativity. I'm committed to respecting diversity and being a positive team member, with a career goal of fostering inclusive educational environments.

Overview

4
4
years of professional experience
38
38
years of post-secondary education

Work history

Optical Assistant Apprentice

Specsavers Opticians
Ripley, Derbyshire
10.2024 - 06.2025


  • Experience working with children including adapting my approach for children with additional needs.
  • Ensured cleanliness and sterility of optical instruments, maintaining a safe working environment.
  • Established strong rapport with customers through attentive listening skills.
  • Improved patient experience by conducting thorough pre-screening procedures.
  • Adjusted glasses using precise measurements, ensuring optimal fit for customers.
  • Promoted vision health education to patients through informative discussions.
  • Coordinated appointments to enhance efficiency in the clinic.
  • Adapted well to high pressure situations during peak times, maintaining quality service standards.
  • Helped customers try on spectacles and deciphered needs and preferences to make recommendations.
  • Conducted visual field tests, aiding in early detection of potential vision issues.
  • Shadowed senior team members to observe established processes and best practices.
  • Engaged in team discussions, meetings and training.
  • Embraced feedback from supervisors and peers to improve performance.
  • Completed related coursework on time and to high standard.
  • Managed patient records to ensure data accuracy and confidentiality.
  • Performed frame repairs and adjustments for customer comfort.
  • Processed customer payments and provided receipts for services and purchases.
  • Performed and recorded accurate frame measurements prior to dispensing glasses to ensure customer suitability.
  • Created calm and welcoming atmosphere to relieve patient anxiety during eye examinations.
  • Took initiative in learning new techniques, leading to improved performance.
  • Engaged productively in teamwork activities; fostered stronger relationships among colleagues.
  • Handled customer queries efficiently; ensured positive client relations.

Cleaner

DP James Kitchen Showroom
Mansfield Woodhouse, Nottinghamshire
10.2021 - 03.2022
  • Maintained high standards of cleanliness and hygiene in the showroom by thorough dusting and hoovering.
  • Managed rubbish removal efficiently.
  • Worked quickly to complete cleaning within allotted timeframes.
  • Scrubbed and sanitised sinks and kitchen fixtures for a high quality finish.
  • Kept communal areas tidy and well-organised for optimal functionality.

Education

BTEC - Health and Social Care

The Ripley Academy
Ripley, Derbyshire
09.2018 - 06.2023

GCSEs - English Language

The Ripley Academy
Ripley, Derbyshire
09.2018 - 06.2023

GCSEs - English Literature

The Ripley Academy
Ripley, Derbyshire
09.2018 - 06.2023

GCSEs - Maths

The Ripley Academy
Ripley, Derbyshire
09.2018 - 06.2023

GCSEs - Combined Science

The Ripley Academy
Ripley, Derbyshire
09.2018 - 06.2023

GCSEs - Geography

The Ripley Academy
Ripley, Derbyshire
09.2018 - 06.2023

GCSEs - Spanish

The Ripley Academy
Ripley, Derbyshire
09.2018 - 06.2023

GCSEs - Psychology

The Ripley Academy
Ripley, Derbyshire
09.2018 - 06.2023

Skills

  • Enthusiasm for learning
  • Sensitivity towards children's needs
  • Providing comfort and reassurance
  • Empathy and understanding
  • Caring and patient
  • Nurturing
  • Respect for diversity
  • Safeguarding procedures familiarity
  • Encouraging attitude
  • Special educational needs understanding
  • Ability to inspire trust
  • ICT proficiency
  • Resourceful creativity
  • Strong organisational and communication skills
  • Positive team member
  • Excellent reading and writing skills

Affiliations

Interests:


* Reading

* Writing

* Music

* Dance

Timeline

Optical Assistant Apprentice

Specsavers Opticians
10.2024 - 06.2025

Cleaner

DP James Kitchen Showroom
10.2021 - 03.2022

BTEC - Health and Social Care

The Ripley Academy
09.2018 - 06.2023

GCSEs - English Language

The Ripley Academy
09.2018 - 06.2023

GCSEs - English Literature

The Ripley Academy
09.2018 - 06.2023

GCSEs - Maths

The Ripley Academy
09.2018 - 06.2023

GCSEs - Combined Science

The Ripley Academy
09.2018 - 06.2023

GCSEs - Geography

The Ripley Academy
09.2018 - 06.2023

GCSEs - Spanish

The Ripley Academy
09.2018 - 06.2023

GCSEs - Psychology

The Ripley Academy
09.2018 - 06.2023
Ruby Straw