Ruby Miles
great yarmouth,Norfolk
Summary
Dedicated Cashier and Culinary Student experienced in handling transactions and delivering customer service. Achieved efficient checkout processes and strong customer relationships through effective communication and accuracy. Committed to developing culinary skills in food production and presentation while maintaining high standards of cleanliness.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Cashier/Retail Assistant
Harrisons Schoolwear
great yarmouth, norfolk
08.2023 - 09.2026
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Processed payments by cash, cheque, or card to complete transactions.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Calculated and provided accurate change to customers after transactions.
- Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
- Processed transactions quickly and accurately, enhancing customer checkout experience.
- Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
- Maintained neat and clean shop floor and storage areas.
- Consulted with customers to help with purchasing decisions.
- Managed queue efficiently, reducing waiting times and improving customer satisfaction.
- Trained new staff on cashiering procedures and customer service excellence.
- Processed refunds and exchanges at customer service desk.
- Addressed customer queries regarding returns and exchanges, facilitating a smooth process.
Education
NVQ Level 2 - Hospitality and Catering
East Coast College (GY Campus)
Great Yarmouth 2026 - Current
GCSEs - English Language
Ormiston Venture Academy
Great Yarmouth 2021 - 2026
GCSEs - Maths
Ormiston Venture Academy
Great Yarmouth 2021 - 2026
GCSEs - Spanish
Ormiston Venture Academy
Great Yarmouth 2021 - 2026
GCSEs - Combined Science: Trilogy
Science
Great Yarmouth 2021 - 2026
Skills
- Cash handling
- Cash management
- Cash and payment management
- Customer service
- Customer assistance
- Customer relations
- Customer greeting
- Listening actively
- Excellent verbal communication
- Attention to Detail
- Multi-tasking
- Team training
- Team work
- Positive attitude
- Cleaning and sanitising
- Food hygiene
Languages
English
First Language
Spanish
Elementary
A2
Timeline
Cashier/Retail Assistant
Harrisons Schoolwear
08.2023 - 09.2026
GCSEs - Combined Science: Trilogy
Science
2021 - 2026
GCSEs - Spanish
Ormiston Venture Academy
2021 - 2026
GCSEs - Maths
Ormiston Venture Academy
2021 - 2026
GCSEs - English Language
Ormiston Venture Academy
2021 - 2026
NVQ Level 2 - Hospitality and Catering
East Coast College (GY Campus)
2026 - Current