Ruby Druce
Macclesfield,Cheshire
Summary
Dedicated professional with a strong focus on customer service skills and effective communication. Great multi-tasking capability and a quick learning aptitude, ensuring efficient task execution and adherence to instructions. Committed to leveraging skills in dynamic environments to achieve organisational goals and enhance service delivery.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Cleaner
Club Verde
Macclesfield, Cheshire East
2025.11 - Current
- Kept the area well-organised and clean to maintain the functionality of the bar.
- I am used to early starts as the cleaning begins at 7:30am and I take pride in my punctuality.
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
- Maintained high standards of cleanliness and hygiene.
- Worked quickly to complete cleaning within allotted timeframes.
Front of house team member
Enzos
Nantwich, Cheshire East
2025.03 - Current
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Communicated effectively with kitchen staff to ensure timely delivery of meals.
- Assisted guests with queries or requests for optimal guest experience.
- Facilitated positive dining experiences by providing excellent customer service.
Front of house team member
The Ryle's Arms
Sutton, Cheshire
2022.09 - 2025.11
- Provided friendly service, maximising customer satisfaction.
- Demonstrated multitasking skills whilst prioritising volumes of orders effectively.
- Maintained hygienic kitchen and food prep areas using appropriate products.
- Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
- Managed stress effectively during peak hours, maintaining high levels of productivity without compromising on quality service.
- Ensured products aligned with company standards before serving item to guests.
Pot washer
The Ryle's Arms
Sutton, Cheshire
2022.09 - 2025.05
- Undertook regular deep-cleaning tasks, resulting in an immaculate work area.
- Sorted dishes before washing increasing operational efficiency.
- Kept dishwasher area free from clutter, maximising space for more productive work.
- During this time as a pot washer I also made deserts and occasionally starters.
- I then got promoted to as a higher position as front of house.
Education
GCSEs -
All Hallows Catholic College
Macclesfield, Cheshire East 2020.09 - 2025.06
Skills
- Customer service excellence
- Following instructions
- Good communication
- Quick learner
- Multi-Tasking capability
Timeline
Cleaner
Club Verde
2025.11 - Current
Front of house team member
Enzos
2025.03 - Current
Front of house team member
The Ryle's Arms
2022.09 - 2025.11
Pot washer
The Ryle's Arms
2022.09 - 2025.05
GCSEs -
All Hallows Catholic College
2020.09 - 2025.06