Volunteer support worker
TOGS(Disabled Children's Centre)
Pontypool
01.2025 - 04.2025
- Ensured confidentiality at all times when dealing with sensitive information about clients.
- Ensured adherence to care standards by following organisational policies and procedures.
- Utilised effective communication techniques to understand user's feelings or concerns better.
- Provided physical assistance where needed including mobility support or help with personal hygiene tasks.
- Assisted users with disabilities and special needs to maintain access for all participants.
- Prepared hot drinks and snacks for service users, offering a warm, welcoming environment for their duration of stay.
- Supported service users with learning disabilities and autistic spectrum disorders with person-centred approach.
