Ruby Barker
Wolverhampton,West Midlands
Summary
One year of customer service experience with strong communication and interpersonal skills. Demonstrated ability to manage transactions and inventory while enhancing customer shopping experiences. Recognized for providing product information and achieving company objectives through effective planning and prioritization.
I have many years of experience in social media advertising and editing, backed by a strong background in technology. I'm skilled in advertising on platforms like LinkedIn, TikTok, Twitter, Facebook, and Instagram, and I'm also proficient in tools like Excel, PowerPoint, and Word. I am very good with answering the telephone to maintain the flow of conversations and business with clientele with a professional but friendly manner.
In school, I also earned achievements such as the head teacher's commendation, participation in the Duke of Edinburgh Award, excellent timekeeping, and resilience.
I've lived in Wolverhampton for most of my life, and I love the opportunities available in this area. I'm never far from a variety of job prospects. I'd love the opportunity to prove to myself and your business that I can be exactly what you're looking for and show how much I can contribute to the company.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Receptionist
Integral Roofing and Maintenance Services Ltd
Wolverhampton, West Midlands
07.2025 - Current
- Maintained organised reception area to uphold professionalism in business environment.
- Expedited document filing system with effective organisation methods.
- Initiated cost-effective purchase orders for office supplies, ensuring optimal stock levels.
- Coordinated office operations, managing phone inquiries and correspondence efficiently.
- Organised client meetings, prepared agendas, and documented detailed minutes.
- Displayed wares attractively at markets to engage potential customers.
- Handled sensitive information with discretion to uphold confidentiality.
- Welcomed visitors warmly while maintaining security protocols and visitor logs.
Hairdressing apprentice
Number 10
Kingswinford, Dudley
06.2024 - 02.2025
- Maintained up-to-date knowledge of sales promotions to assist customers in making informed decisions.
- Demonstrated products effectively, resulting in increased sales conversions.
- Provided personalised shopping advice to enhance overall customer experiences.
- Handled customer queries and complaints efficiently to improve service quality.
- Managed till operations smoothly, minimising waiting times for customers.
- Conducted daily inventory checks to ensure accurate stock levels.
- Delivered exceptional after-sales service, fostering repeat business.
- Balanced multiple tasks while maintaining high-quality customer care.
Education
GCSEs - English Language
The Dormston School
Sedgley, Dudley 09.2019 - 06.2024
Skills
- Customer engagement and loyalty
- Sales demonstration and promotion
- Document organization
- Telephone inquiries and manners
- Invoicing and receipts management
- Customer data analysis
- Remote teamwork and collaboration
- Multi-tasking abilities
- Creative problem-solving skills
- Microsoft Office proficiency
- Shipping and receiving operations
- Order processing efficiency
- Public speaking expertise
- Stock management strategies
- Email administration skills
- Cash handling accuracy
- Social media engagement and navigation
- Pressure management techniques
- Patient attitude and resilience
Languages
English
Native
Timeline
Receptionist
Integral Roofing and Maintenance Services Ltd
07.2025 - Current
Hairdressing apprentice
Number 10
06.2024 - 02.2025
GCSEs - English Language
The Dormston School
09.2019 - 06.2024