Ruby Adsett-van walwyk

During my time at EF Lettings my responsibilities as Lettings Negotiator have been to respond to applicant enquiries and confirm the applicants details to ensure that they are suitable for the properties that they are interested in. I book and carry out viewings. I complete all application forms, verify the tenants ID and check their right to rent. I draw up the tenancy agreements and get these sent to the tenants and once this is all complete I then hand over their keys.

Alongside this, I deal with property maintenance issues and instruct contractors to rectify any issues within a property. I confirm the details and costs with the landlords and give feedback to them regarding viewings as well as advice.

My responsibilities for this role include booking and carrying out inspections at rental properties. During each inspection a report is drawn up with photo graphs which is then sent across to the landlord with a letter providing further details of each point mentioned as well as recommendations on how to improve the property. I liaise with the landlord in regards to which works they would like to complete as
well as carrying out general tasks such as answering the phones and responding to tenant queries.

As a lettings negotiator my role would include booking and attending viewings for properties that are on the market. Viewings would be booked by either online
or telephone enquiries which would then be qualified onto the online system to ensure that they are suitable for the properties that they are interested in. After each viewing the landlord would be contacted with feedback from the viewings and whether any applications have been made. Once an applicant had expressed their interest I would then approach them with how to complete the application process and what details are required. Once an application has been completed I would confirm this with the landlord before passing this over to the property management team to begin referencing.

Whilst working at TK Maxx as a sales associate my role was to ensure that the shop floor was kept tidy and maintained to a good standard. I was also required to put
transactions through the tills and serve customers when they were purchasing their items. As well as this, on occasion I would be required to supervise the fitting rooms,
during this time I would have to count each item that the customer was taking into the fitting rooms and ensure that each item was brought back out to the shop floor.
When working on the morning shifts i was required to put out new stock onto the shop floor as well as organising displays to gain customer interest.

The job role of Specialist Services Divisional Admin Apprentice included setting up room bookings, meetings and events. It also included sending reminder emails and
chasing data tracking and sending notes from other hospitals. The role of Medical Secretary included setting up appointments and finding patient files. I would also
type up the clinic letters from the audio recordings that the doctors had made. As well as this, the role included filing and working on the reception desk tracking attendance and helping patients book future appointments.