Summary
Overview
Work History
Education
Skills
Languages
References
Hobbies and Interests
Languages
Timeline
Generic

Rubina Sajid

Telford

Summary

Motivated Assistant Accountant studying towards AAT Level 2, focused on developing a career in accounting and finance. Applied knowledge of basic accounting principles and enhanced financial skills while managing document administration, scheduling, and report generation. Committed to accuracy and professional development, ready to contribute to organisational success through streamlined operations and effective communication.

Overview

2
2
Languages
2027
2027
years of professional experience

Work History

Alpha Operational Analysis

Phoenix Group
Telford
02.2023 - 10.2026
  • Collected and analysed operational data to inform business decision-making processes.
  • Monitored workflow performance and identified opportunities for operational enhancements.
  • Achieved service time and quality targets.
  • Identified issues, analysed information and provided solutions to problems.
  • Resolved customer concerns and escalated critical issues to supervisor for timely resolution.
  • Communicated effectively with internal teams and stakeholders
  • Prepared reports, spreadsheets, and summaries for management review
  • Ensured compliance with company procedures and quality standards
  • Assisted management with planning, scheduling, and performance tracking
  • Maintained accurate records, databases, and documentation
  • Collaborated with team members to achieve target results.
  • Assisted team by taking on extra responsibilities during peak periods. to aid team success.
  • Used office software (e.g., Excel, Word, email systems, SQL) to manage daily tasks

Customer Service advisor

Capita
08.2022 - 02.2023
  • Managed customer inquiries via phone and online channels to ensure timely resolution and enhance customer satisfaction.
  • Provided detailed product and service information to improve customer knowledge and facilitate informed decisions.
  • Assisted customers in making informed purchasing decisions to drive sales.
  • Built strong customer relationships to increase loyalty and encourage repeat business.

Interpreter

Absolute Interpreting and Translation
Telford
01.2021 - 01.2022
  • Translated conversations and documents in professional contexts, ensuring accurate and effective information exchange.
  • Interpreted spoken and written conversations across languages, facilitating clear communication for clients.
  • Delivered oral translations, converting dialogue into comprehensible formats to maintain original meaning for clients.
  • Maintained strict confidentiality and professionalism in sensitive settings, earning trust from clients and agencies.

Passenger Assistant

A2B Transporters
Telford
01.2021 - 01.2022
  • Conducted morning and afternoon school runs for students with diverse mental health needs, ensuring safe and supportive transport.
  • Supported passengers with luggage, ensuring careful handling and storage during transit.
  • Coordinated with drivers to design efficient routes, minimising delays and improving overall passenger experience.
  • Managed airline reservation systems to confirm bookings, adjust itineraries, and maintain accurate passenger records.

Warehouse Operative

Makita
Telford
01.2021 - 01.2022
  • Monitored and replenished production lines with materials, supporting uninterrupted operations.
  • Located products and goods in warehouse to facilitate efficient order fulfilment.
  • Updated computer records to maintain accurate inventory tracking.
  • Part-time

Machine Operator

Magna
Telford
01.2020 - 01.2021
  • Ensured smooth, efficient machine operations.
  • Maintained factory machinery for optimal operational performance.
  • Performed routine maintenance to prevent downtime.
  • Fixed broken machines promptly to minimise production delays.
  • Conducted periodic checks on output efficiency to identify improvement areas.
  • Ensuring enough raw materials are fed into the machines.

Assembly Operator

Hagers
Telford
01.2020 - 12.2020
  • Operated tools and equipment, developing strategies to optimise operational processes.
  • Adjusted machine settings to improve assembly line productivity and reduce downtime.
  • Followed health and safety procedures to minimise risk of injury.
  • Adapted to various assembly roles as required, demonstrating flexibility and a broad skill set.

Administrator

Sir Syed Montessori System of School
Pakistan
01.2018 - 01.2019
  • Maintained documents and computer-based information to support accurate record-keeping.
  • Creating and maintaining filing and other office systems.
  • Organised and stored paperwork in designated files to streamline retrieval process.
  • Maintained diaries and organised appointments to optimise scheduling and time management.
  • Scheduled and participated in meetings to facilitate team collaboration.

Customer assistant

Telford College
  • Welcomed guests upon arrival, fostering a friendly atmosphere to ensure positive first impressions.
  • Assisted visitors with campus navigation, improving their overall experience and ensuring they accessed key areas.
  • Represented Telford College at events, engaging prospective students and showcasing educational opportunities.
  • Explain about educational system in Telford College.

Education

GCSE’s - English and Math's

Telford College
Telford
2023

Digital Business Skills Online - Digital Skills

Learning Curve Group
2022

Bachelor of Science - Maths, Computer and Physics

Pothwar Group of Colleges
Pakistan
2018

Ics - Maths, Computer and Physics

Rumi College
Pakistan
2016

Matric - Maths, Computer and Physics

Government Girls Higher Secondary School
Pakistan
2014

AAT Level 2 - Accounting

Telford college
01-2023

Skills

  • Data analysis
  • Statistical analysis
  • Report generation
  • Operational efficiency
  • Workflow monitoring
  • Microsoft applications
  • Planning and prioritising
  • Booking and scheduling
  • Meeting deadlines
  • Time-management
  • Problem-solving
  • Multi-tasking
  • Instruction comprehension
  • Communication skills
  • Interpersonal skills
  • Detail orientation
  • Initiative

Languages

Urdu, pothwari
English

References

Available on request.

Hobbies and Interests

  • I enjoy travelling.
  • Writing.
  • Reading.
  • Taking online surveys.

Languages

4,B2

Timeline

Alpha Operational Analysis

Phoenix Group
02.2023 - 10.2026

Customer Service advisor

Capita
08.2022 - 02.2023

Interpreter

Absolute Interpreting and Translation
01.2021 - 01.2022

Passenger Assistant

A2B Transporters
01.2021 - 01.2022

Warehouse Operative

Makita
01.2021 - 01.2022

Machine Operator

Magna
01.2020 - 01.2021

Assembly Operator

Hagers
01.2020 - 12.2020

Administrator

Sir Syed Montessori System of School
01.2018 - 01.2019

Customer assistant

Telford College

GCSE’s - English and Math's

Telford College

Digital Business Skills Online - Digital Skills

Learning Curve Group

Bachelor of Science - Maths, Computer and Physics

Pothwar Group of Colleges

Ics - Maths, Computer and Physics

Rumi College

Matric - Maths, Computer and Physics

Government Girls Higher Secondary School

AAT Level 2 - Accounting

Telford college
Rubina Sajid