Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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rubin teague

plymouth,United Kingdom

Summary

Adaptable and results-oriented aspiring sales professional with three years of experience in customer service, consistently surpassing performance expectations and delivering outstanding client support. Demonstrates strong capabilities in customer engagement, analytical problem-solving, and meticulous attention to detail, with a proven ability to excel in dynamic, target-driven environments. Proficient in utilising handheld technology to optimise sales operations and elevate the overall customer experience.

Renowned for a charismatic, composed, and professional demeanour, combined with a genuine enthusiasm for building meaningful connections, identifying client needs, and providing tailored, value-driven solutions. Highly motivated to contribute to a high-performing sales team and support sustained business growth.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work history

Shop floor assistant

Tesco
Plymouth, Devon
07.2024 - Current
  • Responded professionally to customer complaints; resolved issues amicably.
  • Maintained a consistently high level of enthusiasm towards the staff and customers, creating a warm, welcoming atmosphere.
  • Maintained clean and organized store environment for an improved shopping experience.
  • Collaborated with colleagues whilst assisting customers, improving teamwork efficiency.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Operated tills with care and precision to accurately process cash and credit card transactions.
  • Operated handheld device to complete daily tasks, ensuring accurate data entry and real-time updates to store performance metrics.

Roofing assistant

Plymouth quality roofing
Plymouth, devon
09.2023 - 02.2024
  • Assisted experienced roofer with complex tasks facilitating learning opportunities.
  • Checked completed roofs for quality assurance giving client peace of mind.
  • Cleaned up sites after shifts, organizing tools and securing supplies in designated storage units.
  • Carried out thorough roofing pre-inspections to determine best-possible repair solutions.
  • Closely observed manager’s communication with clients to understand effective phrasing, tone, and client response patterns.

Kitchen assistant

Weatherspoons
Chard, Somerset
06.2022 - 01.2023
  • Facilitated effective team communication, contributing to smoother operations and enhanced workflow efficiency.
  • Expedited the unloading and organization of fresh produce to ensure optimal storage conditions and immediate kitchen availability.
  • Adhered to strict waste management protocols to uphold hygiene standards and support a sanitary kitchen environment.
  • Implemented proper storage practices to extend ingredient shelf life and minimize product waste.
  • Conducted routine monitoring and documentation of refrigeration temperatures to maintain food safety and regulatory compliance.

Education

GCSEs -

axe valley academy
Axminster, Devon
09.2019 - 06.2022

Skills

  • Proficient in stock control and inventory management software to ensure accurate product availability and timely replenishment
  • Solid understanding of retail law and consumer rights, supporting ethical selling and compliant customer service
  • Accurate in performing sale price and discount calculations, including VAT adjustments and multi-buy offersPressure resilience
  • Thrives under pressure, maintaining focus and performance in high-demand environments
  • Skilled in persuasive sales techniques, including upselling, cross-selling, and consultative selling approaches
  • Experienced in complaint resolution, using active listening and empathy to turn issues into positive outcomes
  • Able to interpret basic financial records, including daily takings, returns, and stock shrinkage reports
  • Highly self-motivated and target-driven, with a proactive approach to personal and team sales goals




Affiliations

  • music production
  • reading nonfiction books
  • gym sessions/ ice bath
  • completing challenging puzzles

Timeline

Shop floor assistant

Tesco
07.2024 - Current

Roofing assistant

Plymouth quality roofing
09.2023 - 02.2024

Kitchen assistant

Weatherspoons
06.2022 - 01.2023

GCSEs -

axe valley academy
09.2019 - 06.2022

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rubin teague