Ruben Uppal
Redditch
Summary
Dynamic professional with a strong foundation in clear communication skills, teamwork, and multitasking efficiency. Demonstrates exceptional creativity and expertise in special events coordination, contributing to successful project outcomes. Committed to leveraging these competencies to drive organisational success and foster collaborative environments.
Overview
2026
2026
years of professional experience
Work history
Customer service representative
Level up Barber
Bromsgrove, Worcestershire
- Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Contributed towards achieving store targets whilst ensuring adherence to service standards.
- Assisted customers with varying questions using product knowledge and service expertise.
Food and beverage assistant
Britannia Hotels
Bromsgrove, England
05.2025 - Current
- Demonstrated exceptional customer service by promptly attending to diner's needs.
- Checked food quality before serving safeguarding diner's experiences.
- Prioritised tasks during peak hours to ensure smooth operations.
- Provided detailed menu information to customers, facilitating informed choice making.
- Managed table arrangement for maximising dining capacity during busy periods.
- Trained new team members, contributing to staff proficiency.
- Handled cash transactions accurately for seamless payment process.
- Adapted quickly to changing schedules ensuring consistent performance.
- Collaborated effectively with kitchen staff for expedited order delivery.
- Resolved customer complaints efficiently, fostering positive relations and repeat business.
Chip shop assistant
Sunnys Fryer
Bromsgrove
07.2024 - 12.2024
- Handled cash transactions, ensuring correct change was provided every time.
- Maintained high cleanliness standards with regular cleaning of all surfaces and utensils.
- Updated menu boards when needed, keeping prices accurate and current.
- Cleaned chip fryer regularly, ensuring it was always ready for use each day.
- Provided friendly, courteous service that enhanced overall customer experience.
- Adhered strictly to food safety regulations, maintaining highest standards of hygiene at all times.
- Prepared traditional British fish and chips for utmost customer satisfaction.
Education
A-Levels -
North Bromsgrove High School and Sixth form
Bromsgrove 09/2024 -
GCSEs -
North Bromsgrove High School
Bromsgrove 09/2021 - 07/2024
Skills
- Clear communication skills
- Teamwork
- Multitasking efficiency
- Special events coordination
- Creativity
Affiliations
- Football
- Gym
Timeline
Food and beverage assistant
Britannia Hotels
05.2025 - Current
Chip shop assistant
Sunnys Fryer
07.2024 - 12.2024
Customer service representative
Level up Barber
A-Levels -
North Bromsgrove High School and Sixth form
09/2024 -
GCSEs -
North Bromsgrove High School
09/2021 - 07/2024