Ruben Tripura
Dhaka
Summary
Seeking opportunity in reputable organization that fosters growth and learning. Strong academic background and professional experience. Aim to contribute skills and knowledge towards helping organization reach targets.
Overview
2
2
years of professional experience
Work History
Sales Associate Specialist
MINISO
12.2022 - 08.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Helped customers complete purchases, locate items, and join reward programs.
- Played a key role in achieving store-wide performance goals through diligent adherence to company standards and commitment to continuous improvement.
MARKETING ASSOCIATE AND FRONT DESK OFFICER
BRAC INSTITUTE OF SKILLS DEVELOPMENT
01.2022 - 11.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
MBA - Business Administration And Management
Hubei University of Automotive Technology
Shiyan, Hubei.06-2025
BBA - MANAGEMENT
Yunnan Technology And Business University
62R4+M6H, Songming, Kunming, 651701, Yunnan China06-2022
HIGHER SECONDARY CERTIFICATE - BUSINESS STUDIES
Notre Dame College Dhaka
01.2017
Skills
Customer Service
Problem-Solving
Time Management
Customer Engagement
Product Knowledge
Retail Sales
Sales expertise
Brand representation
Account assistance
Retail merchandising expertise
Friendly and Helpful
Career development program sand trainings
- Business Communication, BRAC Institute of Skills Development, 2 Days, 08/22, Dhaka
- Social Inclusion, BRAC Institute of Skills Development, 2 Days, 08/22, Dhaka
- Sales & Customer Service, MINISO, 2 Days, 08/22, Dhaka
Read Book, Movies, Football, Chess, Badminton.
In my free time, I enjoy playing these games.
Languages
Bengali
Native language
Chinese (Mandarin)
Intermediate
B1
English
Intermediate
B1
Interests
Problem-Solving
Software
Matlab, MongoBD, Python Programming
Watch Movies, Play Football, Badminton.
Peaky Blinder, Harray Potter。
Timeline
Sales Associate Specialist
MINISO
12.2022 - 08.2023
MARKETING ASSOCIATE AND FRONT DESK OFFICER
BRAC INSTITUTE OF SKILLS DEVELOPMENT
01.2022 - 11.2022
HIGHER SECONDARY CERTIFICATE - BUSINESS STUDIES
Notre Dame College Dhaka
MBA - Business Administration And Management
Hubei University of Automotive Technology
BBA - MANAGEMENT
Yunnan Technology And Business University
Similar Profiles
ANISA MULLAANISA MULLA
Administrative Assistant at MinisoAdministrative Assistant at Miniso
Jaeshia TurnerJaeshia Turner
Team Leader at MinisoTeam Leader at Miniso
Alice TruongAlice Truong
Retail Sales Assistant at MinisoRetail Sales Assistant at Miniso
Maddie StibichMaddie Stibich
Shift Lead at MinisoShift Lead at Miniso
NAFIS BIN ABEDINNAFIS BIN ABEDIN
Industrial Training at Dhaka Electric Supply Company Ltd.Industrial Training at Dhaka Electric Supply Company Ltd.