Ruben Hubbard
Stonehaven,Aberdeenshire
Summary
Highly motivated and disciplined professional with a diverse background in logistics, healthcare and public/military service. Currently excelling as a courier in a fast-paced delivery environment, demonstrating exceptional time and work management, reliability and a strong work ethic. Previous experience includes serving in the British Army, working as a Prison Officer, and providing front line care in both the Ambulance Service and care-based environments, showcasing adaptability, resilience and commitment to high standards in demanding and physical roles. Seeking a challenging position where I can make use of my skills in teamwork, problem solving, and efficiency to deliver results in high-pressure environments.
Overview
11
11
years of professional experience
Work History
Courier
Neil Express Courier Services
Stonehaven, Aberdeenshire
12.2024 - Current
- Conducted deliveries between businesses, shops and households.
- Reported delivery goods and document errors to management, enabling prompt resolution.
- Ensured safety by regular vehicle inspections and maintenance.
- Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
- Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
- Submitted required documentation upon journey completion.
- Handled fragile items carefully, resulting in zero damage complaints.
- Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
- Adapted to changing road conditions quickly ensuring safe and timely deliveries.
- Provided excellent customer service, enhancing company reputation.
- Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
- Utilised hand-held devices to capture, document and communicate proof of delivery.
Residential Care Worker
Rossie
Montrose
10.2024 - 12.2024
- Facilitated social activities to promote interaction and mental stimulation among residents..
- Provided emotional support and companionship, building trust and rapport with residents.
- Administered medication in accordance with care plans and monitored for adverse reactions.
- Collaborated with healthcare professionals to develop and implement individual care plans.
- Managed challenging behaviour effectively, using de-escalation techniques and positive reinforcement.
- Communicated effectively with residents' families, offering updates and involving them in care planning.
- Conducted regular assessments of residents' physical and mental health, adjusting care as necessary.
- Ensured the residential environment was safe, comfortable, and compliant with health and safety standards.
- Organised and led outings and excursions, ensuring accessibility and enjoyment for all residents.
- Maintained detailed records of residents' care, condition, and progress for healthcare teams.
- Conducted risk assessments to identify potential hazards and implemented preventative measures.
- Oversaw the cleanliness and maintenance of living spaces, coordinating with housekeeping and maintenance teams.
- Worked with personnel and caregiver teams to support nurturing and appropriate daily care.
- Engaged children in discussions about their feelings and experiences, encouraging open communication.
Funeral Director
Aberdeen Funeral Directors
Aberdeen
04.2024 - Current
- Lead and direct crematorium, chapel and graveside services.
- Clean, Dress and prepare the deceased for services in a manner that is dignified and caring.
- Guide and direct friends and families of the deceased through the process of their loved one passing away from start to finish.
- Arrange funerals in a manner consistent with each family's wishes, heritage and religious beliefs.
- Address all client questions and requests for information relating to funeral services and pricing.
- Complete and file all necessary legal documentation in a timely manner.
- Drive, Clean and maintain a fleet of limousines, hearses and funeral cars to a very high standard.
- Remove the deceased from the place of death and transport them to the funeral home.
- Consult with families in a welcoming and dignified manner to make funeral arrangements.
- Keep the funeral home tidy to maintain cleanliness and quality standards.
- Establish professional relationships with cemetery superintendents, church officials and celebrants to build trust and rapport.
- Itemising funeral costs for family of deceased, collect payments and provide invoice for proof of transaction.
- Facilitate and write death notices, obituaries and related documents to submit to the desired agencies and newspapers.
- Ensure compliance and documentation of all safety and sanitation requirements.
- Utilise cosmetics and other resources to achieve best presentation results for the deceased.
- Maintain accurate and thorough cremation and burial records with detailed information for compliance reasons.
- Create and present media on the day of the service so that families can have a good remembrance of their loved ones life.
Ambulance Technician
Scottish Ambulance Service
Stonehaven, Aberdeenshire
11.2021 - 04.2024
- Attend Emergency 999 calls, Routine hospital transfers, Urgent Doctors calls or deaths in the community.
- Assessed all patients thoroughly and treated them as per their personal, medical or care needs.
- Liaise with Doctors, Nurses and other professionals to decide the best plan of action or form of care appropriate for a patient.
- Safely treated, reassured, secured and transported patients safely to hospital or a trauma unit.
- Worked extensively with COVID-positive patients during pandemic, ensuring adherence to all PPE and safety protocol.
- Displayed caring, positive and friendly approach in all interactions with patients.
- Followed highway code, UK road legislation and DHL driving standards at all times.
- Comfortably moved and handled patients that have limited or no mobility, ensuring patient comfort.
- Reassure and comfort friends and family of the deceased, informing them of the process and helping them through it.
- Carry out welfare checks on vulnerable members of the community
- Provided hospital staff with detailed patient information and condition and treatment upon arrival to maintain cohesive care.
- Attended various accidents, emergencies and requests for medical assistance, taking confident control of distressing situations to minimise patient suffering.
- Accurately prepared and delivered detailed written reports on patients' injuries and treatment provided.
- Resuscitated and defibrillated patients as necessary, operating life-support equipment with thorough attention to detail.
- Work collaboratively with Police, SFRS and other agencies to achieve public safety goals
- Attended large public gatherings, sport events and public accidents, offering first aid and triage support.
Prison Officer
Scottish Prison Service
Peterhead, Aberdeenshire
10.2018 - 10.2021
- Prevented and constructively managed challenging behaviours, demonstrating fairness and consistency to build positive relationships.
- Built positive relationships with prisoners and staff to create a better quality of life for all those in my care.
- Effectively managed risks through safe and secure supervision of prisoners, ensuring all of their needs and entitlements were consistently met.
- Attended yearly training on controlling and restraining prisoners in a non-harmful manner to prepare for unexpected situations and avoid escalations.
- Oversaw work and education programmes offered and encouraged prisoners to participate and learn good decision-making habits.
- Diligently supervised meals and recreation time, maintaining safety of staff and patrons through communication and presence.
- Managed individuals' casework, exercising professional judgement in responding to particular needs and challenges.
- Promoted positive behaviour in individuals engaging in rehabilitation and reintegration initiatives, providing supportive, inclusive approach.
- Escorted prisoners to outside medical appointments, securing prisoners for public safety.
- Monitored and positively engaged with prisoners at risk for suicide closely to prevent attempts by prisoners for self-harm.
- Developed skills in first aid through continuous training to aid injuries and emergency situations.
- Dealt with prisoner requests and complaints in an honest and efficient manner while following national and local policies.
- Ensured all prisoners were accounted for at all times by regulating prisoner activities and conducting regular headcounts.
- Contributed to prisoner case management by engaging with various services to help create a plan of action for a prisoners release.
Infantry Soldier
British Army
Aldershot, Hampshire
04.2014 - 10.2018
- Attend and pass the 30 week combat infantryman's course at the beginning of my career.
- Led diverse training simulations to prepare teams for combat and emergency situations.
- Guard royal palaces, barracks and patrol the area to ensure safety and security
- Deploy overseas or within the UK on operations, exercises and adventure training
- Fire, clean and maintain weapon systems in accordance with policy
- Drive, maintain and inspect armoured vehicles
- Managed receipt, storage and issue of ammunition processes.
- Prepared orders to deliver excellent presentation and quality standards.
- Achieved service time and quality targets.
Education
Certificate of Higher Education - Diploma for Ambulance Technicians
Scottish Ambulance Academy
Elgin, MoraySCQF Level 6 - Emergency Response Driving
Scottish Ambulance Academy
Elgin, MorayIntermediate 2 - Drama - A
Mackie Academy
Standard Grade - English - 2
Mackie Academy
Standard Grade - Mathematics - 3
Mackie Academy
Standard Grade - Chemistry - 3
Mackie Academy
Standard Grade - Physics - 3
Mackie Academy
Standard Grade - Geography - 3
Mackie Academy
Standard Grade - Craft and Design - 4
Mackie Academy
Standard Grade - French - 4
Mackie Academy
Intermediate 1 - Physical Education - B
Mackie Academy
Skills
- Excellent communication, empathy and compassion skills
- Good foundation of medical knowledge
- People orientated person
- Very high level of confidentiality and discretion in sensitive issues
- Efficient with time management and punctuality
- Resilient and can deal well with difficult sights or situations
- Critical decision-making skills
- Broad experience in dealing with people facing hardships, grief or distress
- Remaining Calm under pressure
- Good level of strength and physical fitness
- Problem Solving
- Remarkable work ethic and motivation
- Collaborative multi-disciplinary teamwork
Affiliations
- Brazilian Jiu Jitsu
- Hillwalking
- Running (I completed Edinburgh Marathon last year and am aiming for the Loch Ness Marathon this year)
Driving Licences
- Full UK manual
- Category C
- Category C1
- Certificate in Emergency Response Driving
Timeline
Courier
Neil Express Courier Services
12.2024 - Current
Residential Care Worker
Rossie
10.2024 - 12.2024
Funeral Director
Aberdeen Funeral Directors
04.2024 - Current
Ambulance Technician
Scottish Ambulance Service
11.2021 - 04.2024
Prison Officer
Scottish Prison Service
10.2018 - 10.2021
Infantry Soldier
British Army
04.2014 - 10.2018
Certificate of Higher Education - Diploma for Ambulance Technicians
Scottish Ambulance Academy
SCQF Level 6 - Emergency Response Driving
Scottish Ambulance Academy
Intermediate 2 - Drama - A
Mackie Academy
Standard Grade - English - 2
Mackie Academy
Standard Grade - Mathematics - 3
Mackie Academy
Standard Grade - Chemistry - 3
Mackie Academy
Standard Grade - Physics - 3
Mackie Academy
Standard Grade - Geography - 3
Mackie Academy
Standard Grade - Craft and Design - 4
Mackie Academy
Standard Grade - French - 4
Mackie Academy
Intermediate 1 - Physical Education - B
Mackie Academy
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