Dedicated professional with a strong work ethic and proven expertise in customer service, payment processing, and complaint handling. Demonstrates grace under pressure and excels in cash handling accuracy and stock management. Multilingual abilities enhance communication with diverse clientele, while leadership skills ensure reliable and punctual team performance. Committed to delivering exceptional service and seeking opportunities to further develop within the industry and career wise.
This being a second time working in hospitality really made my costumer service skills better, knowing how to interact with different people and their needs.
Although being a takeaway and working as a cashier most of the time it gave me some skills as a chef too, which I've been doing for the last year and a half for than serving costumers.
Starting on this job was really new to me as I had no experience on the area, but just after a few months of hard work, learning, paying attention to detail and striving I was rewarded with an assistant manager role. With a different role comes responsibilities like, consistently achieving daily targets through a diligent work ethic, monitoring stock levels to reorder, or send out, compiled detailed reports on production and inventory to the CEO.
TQUK Level 2 Certificate in Principles of Business Administration. Completed on 09/04/2024