Ruben Boyd
London,United Kingdom
Summary
Highly organised and reliable professional with exceptional problem-solving abilities and a proven track record in customer service. Demonstrates strong leadership skills, confident communication, and proficiency in Microsoft Office. Known for being an articulate and quick learner, consistently delivering high-quality results.
Overview
7
7
years of professional experience
2020
2020
years of post-secondary education
Work history
Bus driver
Go-Ahead London
London , City of London
2024.04 - 2026.01
- During my time as a bus driver with Transport for London (TFL), which includes a yearlong apprenticeship, I was responsible for the safety and wellbeing of my passengers, as well as managing the bus itself. This role requires strong leadership, quick decision-making, and effective communication, especially in high-pressure situations. I was frequently required to stay calm and composed while ensuring smooth operations and adhering to safety protocols at all times. Furthermore, I developed excellent time management, customer service, and coordination skills. My time as a full time bus driver, strengthened my ability to lead, take responsibility, and manage challenges—skills that are essential across any industry.
Football commitments
Gap year
Dublin
2022.08 - 2023.12
- Due to my football commitments, I had to take a gap year from employment to pursue my career abroad.
Cashier / Bar man
Eat of Eden Restaurant
London
2022.01 - 2022.08
- This job has taught me a number of practical, transferable skills such as interacting with customers in a friendly and professional manner. I took on responsibilities such as greeting and serving customers, conducting transactions, answering enquiries and handling complaints. I also took numerous training courses including health and safety measures with food preparations, use of tills and radios and interacting with many specialised groups and manning at the bar on occasions.
Sales Team Member
Clark's shoe store
London
2021.07 - 2021.12
- This job has taught me a number of practical, transferable skills such as interacting with customers in a friendly and professional manner, in the role I quickly became one of the stores top sellers and was responsible for managing the children's department of the store, sometimes completely by myself. I also took on responsibilities such as training new staff, reorganising stock, completing orders and maintaining display and appearance of the store.
- I also took numerous training courses including health and safety, use of tills and radios and interacting with many specialities groups such as children with autism.
Volunteer Experience
Harris City Academy Crystal Palace
2018.09 - 2020.02
- Led football coaching sessions for young children at Harris Primary Crystal Palace.
I oversaw three weekly after-school activities, making them engaging and promoting skill development.
Fostered a love for football among students, using creative approaches to maintain interest and discipline.
Education
Level 3 - Business and Sports Education
Harris City Academy Crystal Palace
London, Crystal PalaceSkills
- Articulate
- Quick Learner
- Microsoft Office
- Confident communicator
- Customer service
- Problem-solving
- Organised
- Reliable
- Leadership
REFERENCES
References are available upon request.
Timeline
Bus driver
Go-Ahead London
2024.04 - 2026.01
Football commitments
Gap year
2022.08 - 2023.12
Cashier / Bar man
Eat of Eden Restaurant
2022.01 - 2022.08
Sales Team Member
Clark's shoe store
2021.07 - 2021.12
Volunteer Experience
Harris City Academy Crystal Palace
2018.09 - 2020.02
Level 3 - Business and Sports Education
Harris City Academy Crystal Palace