Rubel Sheikh
Southport,Merseyside
Summary
Highly skilled professional with expertise in active listening, multilingual communication, and critical thinking. Proficient in MS Office Suite and adept at complaint handling and resolution. Committed to leveraging these skills to enhance organisational efficiency and customer satisfaction.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
lEEDS CITY COLLEGE
City college Leeds
Leeds, West Yorshire
2024.01 - 2024.12
- To maintain and provide information on all aspects of the enrolment process to members of the public and responding to personal, telephone or written enquiries.
- Support staff members with administrative tasks, reducing workload stress.
- To undertake all processes leading to and including the enrolment of students including personal calls, postal, and telephone enrolments
- Typing letters and emails, photocopying, filing and maintenance of records.
- In-putting of student records and data onto the computerised management information system.
Administrative assistant
Bradford College
Bradford, West Yorkshire
2022.09 - 2023.12
- Gathered information, created charts and produced reports for staff.
- Received and checked financial statements and reconciled related accounts.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Produced clean, error-free professional business correspondence for office team.
- Wrote professional letters, emails and memoranda for business communication.
- Initiated purchase orders for office supplies ensuring cost-effective procurement.
Manager
Own Business
Bradford, West Yorkshire
2020.01 - 2022.08
- Identified growth opportunities through comprehensive market research.
- Led and managed administrative staff to maintain smooth daily operations.
- Established clear budgets and cost controls strategies to meet objectives.
- Implemented cost reduction measures, reduced overhead expenses.
- Maintained inventory control, reduced stock shortages.
- Secured new business opportunities with successful networking events.
- Enforced safety regulations to reduce workplace accidents.
- Delegated tasks efficiently to maximise productivity.
Education
bachelor of accountancy - accountancy and business administrative
Leeds Beckett University
Leeds 2010.09 - 2014.12
Certificate of Higher Education - accountancy and business administrative
Goverment Haraganga College
Munshiganj, Bangladesh 2006.01 - 2007.01
Skills
- Active listening
- Multilingual
- MS Office Suite
- Complaint handling and resolution
- critical thinking
Affiliations
- I like to volunteer myself in my free time, and also like to organise events and also fundraising for our community.
- Also like to learn new skills like different languages and IT
- like to reading professional books or articles, like to join professional organisations or participation mentorship program.
- In creative arts like music, writing, and photography and designing
Languages
Hindi
Advanced (C1)
English
Proficient (C2)
Bengali
Proficient (C2)
Urdu
Proficient (C2)
Timeline
lEEDS CITY COLLEGE
City college Leeds
2024.01 - 2024.12
Administrative assistant
Bradford College
2022.09 - 2023.12
Manager
Own Business
2020.01 - 2022.08
bachelor of accountancy - accountancy and business administrative
Leeds Beckett University
2010.09 - 2014.12
Certificate of Higher Education - accountancy and business administrative
Goverment Haraganga College
2006.01 - 2007.01