Ruaridh MacLennan
Inverness
Summary
Driven and dependable with hands-on experience of leading a large team and operation. Possess strong communication abilities and problem solving skills.
I love bringing out the best in people—building inclusive, motivated that deliver warm, genuine customer service every day and create a welcoming space where everyone feels truly valued and supported.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Store Manager
Tesco Store Ltd
Wick, Highlands
2023.06 - Current
- Leading operations at Tesco Wick with a sales turnover of £1.0m a week. Managed and developed a team of 255 colleagues and managers to deliver sales, operational excellence and outstanding customer service.
- Executed strategic KPI's across sales across all business metrics.
- Maintained full responsibility for health & safety, legal compliance, licensing and food hygiene standards, ensuring regulatory conformity.
Group Operations Manager
Tesco Store Ltd
Group 1 - Highlands & Islands
2021.01 - 2023.06
Senior Manager
Tesco Stores Ltd
Inverness Extra
2017.10 - 2021.01
Line Manager
Tesco Stores Ltd
Aviemore Superstore
2011.07 - 2017.10
Customer Assistant
Tesco Stores Ltd
Inverness Inshes
2006.08 - 2011.07
Education
SVQ Level 3 -
Inverness Royal Academy
Inverness 2006.05 - 2008.05
Skills
Leadership
Responsiveness
Adaptable
Customer Service
Resilent
Certification
Private Pilots Licence (PPL) - Civil Aviation Authority
Personal Licence Holder (SCPHL) - Highland Council
Timeline
Store Manager
Tesco Store Ltd
2023.06 - Current
Group Operations Manager
Tesco Store Ltd
2021.01 - 2023.06
Senior Manager
Tesco Stores Ltd
2017.10 - 2021.01
Line Manager
Tesco Stores Ltd
2011.07 - 2017.10
Customer Assistant
Tesco Stores Ltd
2006.08 - 2011.07
SVQ Level 3 -
Inverness Royal Academy
2006.05 - 2008.05